Shop Supervisor

Alta Equipment Group • Wilmington, MA

7d • $80,000 - $90,000 • Onsite

About The Position

Alta Equipment Group is seeking a full-time Shop Supervisor for its Wilmington, Massachusetts location. The role supervises shop operations, coordinates work for internal and external customers, monitors work in progress and employee training, reviews department data to meet goals, and maintains the condition of the facility. The supervisor is expected to foster positive customer and employee relations, incorporate Alta’s Guiding Principles into daily activities, promote and follow safety standards, and perform other duties as assigned.

Requirements

• General knowledge of electric and liquid propane forklift units.
• Good mechanical aptitude.
• Excellent written and verbal communication skills.
• Good customer relations and people skills.
• Ability to successfully manage others.
• Computer skills, including Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook.
• Intermediate language skills: ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
• High reasoning ability: ability to solve practical problems in situations with limited standardization and interpret written, oral, diagram, or schedule-based instructions.
• Intermediate mathematical skills, including calculating figures and amounts such as discounts and percentages.

Nice To Haves

• 4–6 years of previous supervisory experience preferred.

Responsibilities

• Supervise the operation of the shop.
• Foster a positive customer and employee relations atmosphere.
• Coordinate work for internal and external customers.
• Review and analyze department data to meet goals.
• Monitor work in progress, including hours billed on jobs.
• Monitor employee training progress.
• Maintain responsibility for the condition of the facility.
• Incorporate Alta's Guiding Principles into daily activities.
• Promote and follow safety standards, including wearing steel-toe shoes in shop work areas and safety glasses in the shop.
• Perform other duties as assigned.

Benefits

• Company truck, parked at home each day.
• Company fuel card.
• Company-paid cell phone.
• Manufacturer technical training programs.
• Tool insurance.
• Paid time off.
• Paid holidays.
• Benefits administered through the local Union.
• Competitive wages.
• Company uniforms provided.
• Potential bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed