Shop Supervisor

Alta•Wilmington, MA

12d•Onsite

About The Position

Alta Equipment Group is seeking a full-time Shop Supervisor at its Wilmington, Massachusetts location. The position supervises shop operations, coordinates work for internal and external customers, monitors department performance and employee training, and is responsible for the condition of the facility. The supervisor is expected to promote positive customer and employee relations, incorporate Alta’s Guiding Principles into daily work, and promote and follow safety standards. Base pay is $80,000–$90,000 per year; the stated range excludes benefits and potential bonuses. Overall compensation may depend on location, skills, education, and experience.

Requirements

4–6 years of previous supervisory experience preferred.
General knowledge of electric and liquid propane forklift units.
Good mechanical aptitude.
Excellent written and verbal communication skills.
Good customer relations and people skills.
Ability to successfully manage others.
Computer skills with Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook.
Intermediate language skills: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
High reasoning ability: ability to solve practical problems and deal with varied concrete variables where standardization is limited, and interpret written, oral, diagram, or schedule instructions.
Intermediate mathematical skills: ability to calculate figures and amounts such as discounts and percentages.

Nice To Haves

4–6 years of previous supervisory experience.

Responsibilities

Supervise the operation of the shop.
Foster a positive customer and employee relations atmosphere.
Coordinate work for internal and external customers.
Review and analyze department data to meet goals.
Monitor work in progress, including hours billed on jobs.
Monitor employee training progress.
Be responsible for the condition of the facility.
Incorporate Alta's Guiding Principles into daily activities.
Promote and follow safety standards, including wearing steel-toe shoes in the shop work area and safety glasses in the shop.
Perform other duties as assigned.