0017 - Tustin CA - Shop Mechanic Bike&Snow

REI (Recreational Equipment Inc.)•Tustin, CA

About The Position

REI seeks a Bike and Ski Shop Mechanic to support customers and the retail store Shop team. The mechanic assembles REI equipment, performs shop services, and provides customer service in the shop and on the sales floor. The role services and repairs bikes and/or snow sports equipment to industry standards and may include work in the rental department. Mechanics help customers ensure their equipment is correctly fitted and maintained, and share knowledge of REI products and services.

Requirements

  • Demonstrate technical skills and proficiency.
  • Complete required training and certifications.
  • Set practical goals and establish priorities to achieve business goals.
  • Organize and use resources to meet deadlines, and communicate plans and progress.
  • Ability to transfer 40 pounds.
  • Ability to work a flexible schedule based on business needs.
  • Enjoy communicating and building relationships inside and outside the organization.

Nice To Haves

  • Bike and snow sports equipment assembly experience.

Responsibilities

  • Assess customer needs and assist with transactions.
  • Participate in REI Sales and Service Training and promote REI goods and services.
  • Maintain equipment and ensure a clean, secure, and safe work environment.
  • Produce quality work that meets or exceeds industry standards.
  • Report quality and safety issues to shop managers.
  • Follow REI loss prevention and safety procedures.
  • Assemble REI equipment and service and repair bikes and/or snow sports equipment.
  • Provide customer service in the shop and on the sales floor.
  • Perform additional duties as assigned.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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