0072 - Missoula MT - Shop Mechanic Bike&Snow

REI (Recreational Equipment Inc.)•Missoula, MT

About The Position

REI Co-op is seeking a Bike and Ski Shop Mechanic to help customers have a better outdoor experience through equipment knowledge, recommendations, and daily customer engagement. This position is a member of the retail store Shop team and assembles REI equipment, performs shop services, and provides customer service in the shop and on the sales floor. The mechanic services and repairs bikes and/or snow sports equipment to industry standards. The role may include work in the rental department.

Requirements

  • Demonstrated technical skills and proficiency.
  • Complete required training and certifications.
  • Ability to set practical goals and priorities to achieve business goals.
  • Ability to organize and use resources to meet deadlines and communicate plans and progress.
  • Ability to transfer 40 pounds.
  • Ability to work a flexible schedule based on business needs.
  • Enjoy communicating and building relationships inside and outside the organization.

Nice To Haves

  • Bike and snow sports equipment assembly experience.

Responsibilities

  • Assess customer needs and assist with transactions.
  • Participate in REI Sales and Service Training and promote REI goods and services.
  • Maintain equipment and help ensure a clean, secure, and safe work environment.
  • Produce quality work that meets or exceeds industry standards.
  • Report quality and safety issues to shop managers.
  • Follow REI loss prevention and safety procedures.
  • Assemble equipment and service and repair bikes and/or snow sports equipment.
  • Provide customer service and share knowledge of REI products and services.
  • Perform additional duties as assigned.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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