Anthropologie Weddings Shop Manager

Anthro Weddings•Buffalo, NY

8d•$54,100 - $60,000•Onsite

About The Position

The Shop Manager directs the selling, service, and operations of the Anthropologie Weddings shop to create an engaging and inspiring environment. The role includes developing employees, collaborating with key partners, and supporting store operations and visual needs. The manager leads the team in delivering personalized customer service, elevated styling and outfitting recommendations, and an omni-channel, community-oriented store experience. They help manage the store environment, provide employee feedback and onboarding, and support recruiting, hiring, and retention. The position also supports daily operating standards, sales forecasting, payroll and zone planning, product flow, business reporting, visual strategy execution, inventory accuracy, safety, and loss prevention. The manager communicates company and brand information, supports employee growth, and shares customer and department feedback with store leadership and visual partners.

Requirements

At least 2 years of store leadership experience.
A proven record of hiring and developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.
Affinity for the Anthropologie and Anthropologie Weddings brands.

Responsibilities

Lead and empower the team to drive sales through personalized service, styling and outfitting recommendations, service indicators, and selling initiatives.
Represent the brand and collaborate with the Visual Merchandising Manager to create an engaging visual experience for Anthropologie Weddings customers.
Support omni-channel capabilities and community-driven events to elevate the store experience.
Manage the store environment and customer experience by maintaining an energized pace, positive team atmosphere, daily zone management, and sales focus.
Provide timely, specific employee feedback; facilitate onboarding; and guide the team in prioritizing customer experience.
Support the Store Manager in recruiting, hiring, and retaining talent, and take responsibility for personal development and professional growth.
Assess sales forecasts, manage payroll to facilitate an effective daily zone chart, and execute product flow.
Use company reporting tools to assess business opportunities and partner with the Store Manager and Anthropologie Weddings Leadership on plans to grow the shop and improve the customer experience.
Collaborate with the Visual Merchandising Manager on visual strategy execution and apply Home Office visual direction to the shop’s product mix and characteristics.
Maintain safety standards, inventory accuracy, and product-loss reduction, and follow company policies and procedures.
Promote inclusive, people-first communication and open dialogue, follow-through, and employee support.
Stay current with interoffice communications and share company information, product knowledge, trends, department priorities, and brand messaging with the team.
Protect time for direct reports, set goals, and provide feedback to support employee development.
Share customer experience and department insights with the Visual Merchandising Manager and Store Manager.