Shop Manager - Full Time - Ridgedale Center - Minnetonka, MN

Swarovski • Minnetonka, MN

1d • $55,000 - $60,000

About The Position

The Shop Manager leads the retail team with passion, nurtures team spirit, delivers exceptional customer experiences, and drives commercial success. The role advocates for Swarovski, inspires excellence, and supports the team's growth. The manager is expected to strive for excellence in customer interactions, lead with a growth mindset, exceed personal and team service and sales targets, and develop new and ongoing service and sales opportunities that contribute to business growth.

Requirements

• Minimum of 3 years of experience in a multicultural retail environment.
• English skills.
• Digital proficiency.

Nice To Haves

• Experience with luxury, fashion, cosmetics, or lifestyle brands.

Responsibilities

• Deliver exceptional customer experiences in every customer interaction.
• Lead the team with a growth mindset, passion, and enthusiasm.
• Exceed personal and team service and sales targets.
• Drive new and ongoing service and sales opportunities.
• Inspire excellence and support team growth.

Benefits

• Recognition awards
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave
• Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance
• Product, personal, and leadership skills training
• Career development opportunities
• Sales incentive bonus pay program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed