Donations Processor - Minnetonka, MN - (Full-Time)
About The Position
The Donations Processor receives donated goods while providing excellent customer service to Goodwill donors. The role sorts donations and delivers them to merchandise pricing staff to meet daily production standards and goals, while promoting and adhering to Goodwill-Easter Seals’ mission and values. In daily store operations, the Donations Processor follows policies and procedures and carries out directives in a timely manner. The role helps create a welcoming customer experience, contributes to a safe environment for employees and customers, and supports a work environment where program participants can train and develop toward their goals.
Requirements
- Ability to communicate effectively with supervisors, employees, and customers.
- Ability to work independently and coordinate multiple projects simultaneously.
- Strong organizational and prioritization skills.
- Excellent decision-making skills and strong attention to detail.
- Ability and desire to provide excellent customer service.
- Ability to interact with a diverse population in a human services setting.
- High initiative and self-motivation.
- Perseverance and commitment to completing work.
- Open schedule availability, including a combination of days, nights, and weekends, for at least 35 hours per week.
- Willingness and ability to cross-train and train new employees.
Nice To Haves
- 0–3 years of relevant experience preferred.
- High school diploma or equivalent preferred.
Responsibilities
- Receive donated goods and provide excellent customer service to donors.
- Sort donated goods and deliver them to merchandise pricing staff.
- Meet daily production standards and goals.
- Follow store policies and procedures and execute directives in a timely manner.
- Help create a welcoming atmosphere and high level of customer service throughout the store.
- Help provide a work environment in which program participants can train and develop toward their goals.
- Contribute to a safe and welcoming environment for employees and customers.
- Be willing and able to cross-train and train new employees.
Benefits
- Competitive pay
- Flexible hours
- Generous paid time off (PTO) program
- Competitive medical, dental, and vision plans
- Employer-paid life insurance
- 401(k) plan with employer match
- Employee discount
- No overnights or late closing shifts
- Limited holiday hours
- Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day
- Career development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
