Shop Lead

FleetPride•Mobile, AL

21h

About The Position

The Shop Lead supervises and coordinates shop operations, managing overall performance across equipment, personnel administration, and work schedules. The role oversees work quality and technician productivity, supports employee training and development, and ensures that shop operations follow company procedures, safety programs, and OSHA standards. The Shop Lead also manages repair orders, invoices, shop equipment, and reporting of work-related injuries.

Requirements

High school diploma, GED, or high school equivalence certificate.
Five years of combined experience as a mechanic, welder, and supervisor, preferably in the heavy-duty truck industry.
Hands-on diesel technician experience.
Experience leading technicians.
Experience counseling technicians.
Experience improving technician efficiency.
Ability to lift 50 pounds.

Responsibilities

Review work during the work process and upon completion to ensure it is performed effectively.
Manage technician productivity using productivity reports.
Invoice completed repair orders on the day the work is completed.
Review open repair orders weekly and delete those that are no longer current.
Provide on-the-job training when necessary and appropriate, and follow up to ensure expected results are achieved.
Communicate regularly with employees and management to ensure acceptable company and industry procedures are followed and approved new procedures are communicated and implemented promptly.
Enforce and follow company policies and procedures.
Counsel employees on work-related activities, personal growth, and career development.
Ensure the shop operates within OSHA standards.
Ensure FleetPride safety programs are followed and training is completed on time.
Prepare work orders and invoices for service work in accordance with company procedures.
Verify the quality of completed work before it leaves the shop.
Obtain and maintain shop equipment for servicing heavy-duty vehicles.
Report shop workers’ work-related injuries to the safety department via Intellex as soon as possible, and no later than 24 hours.