Shop Lead

FleetPride•Mobile, AL

About The Position

The Shop Lead supervises and coordinates shop operations and manages the overall performance of the shop, including equipment, personnel administration, and work schedules. The role reviews work during the work process and at completion, manages technician productivity, and ensures completed work meets quality standards before it leaves the shop. The Shop Lead also handles repair-order invoicing and reviews open repair orders, provides and follows up on employee training, communicates procedures to employees and management, enforces company policies, and supports employee development. The role ensures the shop operates within OSHA standards and follows FleetPride safety programs, prepares work orders and invoices in accordance with company procedures, maintains shop equipment, and reports shop-worker injuries to the safety department through Intellex as soon as possible and no later than 24 hours after the injury.

Requirements

High school diploma, GED, or high school equivalence certificate.
Five years of combined experience as a mechanic, welder, and supervisor, preferably in the heavy-duty truck industry.
Hands-on diesel technician experience.
Experience leading technicians.
Experience counseling technicians.
Experience improving technician efficiency.
Ability to lift 50 pounds.

Nice To Haves

Experience in the heavy-duty truck industry.

Responsibilities

Supervise and coordinate shop operations, including equipment, personnel administration, and work schedules.
Review work throughout the work process and at completion to ensure it has been performed effectively.
Manage technician productivity using productivity reports.
Invoice completed repair orders on the day the work is completed.
Review all open repair orders weekly and delete those that are no longer current.
Provide on-the-job training when necessary and appropriate, and follow up to ensure expected results are achieved.
Communicate with employees and management to ensure acceptable procedures are followed and new approved methods are understood and carried out promptly.
Enforce and abide by company policies and procedures.
Counsel employees on work-related activities, personal growth, and career development.
Ensure the shop operates within OSHA standards.
Ensure FleetPride safety programs are followed and training is completed on time.
Prepare work orders and invoices for service work in accordance with company procedures.
Verify the quality of completed work before it leaves the shop.
Obtain and maintain shop equipment needed to service heavy-duty vehicles.
Report work-related injuries of shop workers to the safety department through Intellex as soon as possible, and no later than 24 hours after the injury.