Shop Foreman

Hendrick Automotive Group•Duluth, MN
•Onsite

About The Position

The Shop Foreman assists and supervises technicians in identifying necessary vehicle service and performing repair, service, and maintenance work. This position has direct supervisory responsibilities and is performed primarily in the dealership service area. The foreman assigns and monitors technicians’ work, examines customer vehicles, estimates repair costs, performs vehicle repairs and maintenance, and ensures services follow dealership and manufacturer guidelines. The role requires prior automotive service or technical experience, or equivalent training, along with thorough knowledge of automotive parts and systems and the ability to diagnose and remedy vehicle problems. Management or supervisory experience is desired. The position requires regular and predictable attendance; scheduled shifts may include evenings, weekends, and holidays. The foreman must be able to lift up to 50 pounds and work around vehicles and power tools, with possible exposure to loud noise, vibration, exhaust fumes, and other service and repair conditions.

Requirements

  • High school diploma.
  • Five or more years of desired work experience, as indicated in the posting.
  • Prior automotive service or technical experience, or commensurate training.
  • Thorough knowledge of automotive parts and systems.
  • Ability to diagnose and remedy vehicle problems.
  • Valid driver’s license.
  • Basic computer skills to use a timekeeping system and ability to learn the parts department computer inventory and ordering system.
  • Ability to understand and follow instructions and communicate effectively with customers and company personnel.
  • Ability to read and comprehend instructions, correspondence, and memos, and present information effectively in one-on-one and small-group situations.
  • Basic arithmetic ability, including addition, subtraction, multiplication, and division.
  • Ability to apply common-sense understanding, handle standardized situations, and understand and follow technical manuals.
  • Ability to lift up to 50 pounds and perform duties involving standing, walking, use of hands, reaching, stooping, kneeling, crouching, or crawling.
  • Regular and predictable attendance; scheduled shifts may include evenings, weekends, and holidays.

Nice To Haves

  • Management or supervisory experience.

Responsibilities

  • Assign work to technicians and follow up on work in progress.
  • Assist and supervise technicians on the job.
  • Examine customer vehicles and estimate repair costs.
  • Perform vehicle repairs and maintenance.
  • Document services performed and ensure services are completed efficiently according to dealership and manufacturer guidelines.
  • Request necessary parts and maintain the dealership-prescribed standard for hours per repair order written.
  • Ensure all documents are accounted for before cashier handling.
  • Administer safety and housekeeping policies and procedures.
  • Review hard-copy work orders to ensure all work has been performed.
  • Maintain CSI at or above company standards and keep an organized, clean, and safe work area.
  • Participate in required training.
  • Record all hours worked accurately in the company timekeeping system.
  • Follow Safeguards rules and regulations and all applicable Federal, State, Local, and Company safety rules.
  • Demonstrate the company’s Core Values and comply with company policies and procedures.
  • Perform other duties as assigned.
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