Shop foreman/Master Technician

PREMIER AUTOMOTIVE V OF LA LLC•Harvey, LA

14d•Onsite

About The Position

Premier Volkswagen of Harvey is hiring a Shop Foreman/Master Technician in Harvey, Louisiana. This skilled-level technician performs diagnoses and repairs across all areas while specializing in particular repair areas. The role includes completing repair orders efficiently and accurately according to dealership and factory standards, communicating with the parts department and service advisors, and documenting work performed and recommended. The technician also supervises apprentice technicians as assigned, participates in manufacturer training, and maintains a safe, clean, and orderly shop.

Requirements

Master Mechanic certifications.
Strong understanding of the service drive.
Dexterity, including a steady hand and excellent hand-eye coordination.
Mechanical and troubleshooting skills.
Excellent customer service skills and a positive, friendly attitude.
Basic computer competencies.
Enjoy working in a fast-paced environment.
Ability to learn new technology, repair procedures, service procedures, and specifications.
Ability to operate electronic diagnostic equipment.
Ability to lift up to 50 pounds.
Valid driver's license and clean driving record.
Must pass drug testing, MVR/insurability screening, and a background investigation/interview.

Responsibilities

Perform work outlined on repair orders efficiently and accurately in accordance with dealership and factory standards.
Diagnose the cause of malfunctions and perform repairs.
Communicate with the parts department to obtain needed parts.
Save and tag parts when required by warranty or requested by the customer.
Examine assigned vehicles to determine whether additional safety or service work is required or recommended.
Immediately inform the service advisor when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
Document all work performed and recommended on repair orders.
Road-test vehicles when required or refer them to the test technician.
Participate in manufacturer-sponsored training programs, schools, and events, and keep current with manufacturer technical bulletins.
Supervise apprentice technicians as assigned.
Report machinery defects or malfunctions to a supervisor.
Keep customers' vehicles clean and immediately notify the service advisor of anything that changes a vehicle's appearance or condition.
Keep the shop area neat and clean.
Maintain and account for dealership-owned tools and manuals, returning them to their proper place and in the condition received.
Understand and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and report safety issues immediately to management.