Shipping Technician

Pace Analytical Services • Mount Juliet, TN

2d

About The Position

The Shipping Technician is responsible for packing, packaging, and labeling sample kits and packages in a timely manner to meet customer needs and shipping guidelines. The role supports the shipping function by assembling kits, managing supplies, preparing sample coolers, maintaining shipping documentation, and helping ensure compliance with applicable requirements. The position works in a lab and office setting and supports Pace Analytical’s mission to advance health and safety.

Requirements

• High school diploma or equivalent, or an equivalent combination of education, training, and experience.
• Fundamental knowledge of shipping principles, practices, and techniques.
• Knowledge of basic methods for resolving administrative or technical problems, questions, and concerns.
• Ability to learn applicable organizational policies and procedures for shipping equipment.
• Knowledge of computer applications and systems related to the work.
• Ability to communicate with staff, coworkers, and customers to support safe and effective operations.
• Knowledge of correct business English, including spelling, grammar, and punctuation.
• Ability to perform fundamental shipping administration duties and provide support across varied shipping functions.
• Ability to work both as a team member and as an individual contributor.
• Ability to interpret, apply, and explain organizational policies and procedures.
• Ability to maintain databases, forms, documents, and related information.
• Ability to use initiative and judgment within established department policies and procedures.
• Ability to use tact, discretion, and prudence and maintain effective working relationships.
• Ability to meet the physical demands of the role, including working in a lab and office setting; using standard office and lab equipment; sitting and standing for extended periods; and occasionally exerting up to 20 pounds of force or frequently up to 10 pounds of force to move objects.
• Vision to read printed materials and computer screens, and hearing and speech to communicate in person or by telephone.

Nice To Haves

• Experience in related work.
• One year of experience in a lab or office setting.

Responsibilities

• Pull orders from the system and prioritize them based on project requirements and deadlines.
• Assemble kits according to guidelines and instructions.
• Maintain, order, and stock supplies to meet business requirements.
• Clean sample coolers and prepare them for future shipment.
• Keep the shipping area clean and organized.
• Review, complete, and process standard logs, documents, databases, and related information.
• Provide fundamental support and assistance to staff and management regarding shipping policies, programs, and practices.
• Assist with ensuring compliance with applicable laws, rules, and regulations, seeking guidance or escalating issues when required.
• Offer suggestions and participate as an active team member to contribute to the department’s efficiency and effectiveness.
• Demonstrate courteous and cooperative behavior with customers and staff, supporting a harmonious and effective workplace.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan with immediate vesting in the employer match
• Life insurance
• Disability benefits
• Voluntary benefits
• Paid holidays, sick days, and vacation days
• Health savings account (HSA)
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance Program
• Parental leave
• Optional legal coverage
• Identity theft coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED