Shipping Technician

Pace® Analytical Services • Mount Juliet, TN

3d

About The Position

The Shipping Technician is responsible for packing, packaging, and labeling sample kits and packages in a timely manner while meeting customer needs and shipping guidelines. The role supports shipping operations by preparing orders and kits, maintaining supplies and shipping documentation, and keeping the work area organized. The position works in a lab and office setting and may involve exposure to chemicals, fumes, gases, noxious odors, and samples.

Requirements

• High school diploma or equivalent, or an equivalent combination of education, training, and experience.
• Fundamental knowledge of shipping principles, practices, and techniques.
• Knowledge of methods for resolving administrative or technical problems, questions, and concerns.
• Ability to learn organizational policies and procedures related to shipping equipment.
• Knowledge of computer applications and systems related to the work.
• Knowledge of project teamwork principles and practices.
• Ability to communicate with staff, coworkers, and customers to support safe and effective operations.
• Correct business English, including spelling, grammar, and punctuation.
• Skills in shipping administration, supporting varied shipping functions, and working with customers and projects.
• Ability to work both as a team member and as an individual contributor.
• Ability to interpret, apply, and explain organizational policies and procedures; maintain databases, forms, documents, and related information; and use initiative and judgment within established procedures.
• Ability to use tact and discretion, contribute to team goals, and establish effective working relationships.
• Ability to work in a lab and office setting and use standard office and lab equipment.
• Ability to sit and stand for extended periods; occasionally exert up to 20 pounds of force and frequently exert up to 10 pounds to lift, carry, push, pull, or move objects.
• Vision to read printed materials and computer screens, and hearing and speech to communicate in person or by telephone.

Nice To Haves

• Related work experience is preferred.
• One year of experience in a lab or office setting is preferred.

Responsibilities

• Pull orders from the system and prioritize them based on project requirements and deadlines.
• Assemble kits according to guidelines and instructions.
• Maintain, order, and stock supplies to meet business requirements.
• Clean sample coolers and prepare them for future shipment.
• Keep the shipping area clean and organized.
• Review, complete, and process standard logs, documents, databases, and related information.
• Provide fundamental support and assistance to staff and management regarding shipping policies, programs, and practices.
• Assist with compliance with applicable laws, rules, and regulations, seeking guidance or escalating issues when required.
• Contribute to department efficiency and customer service by offering suggestions and participating as an active work-team member.
• Promote Pace Analytical’s mission through courteous and cooperative interactions with customers and staff and by supporting a harmonious workplace.

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan with immediate vesting in the employer match
• Life, disability, and voluntary benefits
• Paid holidays, sick days, and vacation days
• Health savings account (HSA)
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance Program
• Parental leave
• Optional legal coverage and identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED