Shipping Technician II

PCNA•Hialeah, FL

About The Position

The Shipping and Receiving Clerk II processes incoming and outgoing shipments and helps ensure orders move accurately and on time through shipping, receiving, and production. The role prepares shipments, verifies shipment information, maintains records, and works with other departments to resolve issues and meet shipping deadlines.

Requirements

  • High school diploma or equivalent.
  • Previous experience in shipping, receiving, warehouse operations, or fulfillment.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize daily tasks and meet shipping deadlines.
  • Basic computer and data entry skills, with the ability to learn shipping and inventory systems.
  • Clear communication skills to coordinate with coworkers, supervisors, and carriers.
  • Ability to identify shipment discrepancies, resolve routine issues, and escalate concerns when needed.
  • Ability to work independently and cooperatively with a team.
  • Previous professional experience with UPS, FedEx, or similar shipping systems.

Nice To Haves

  • Three or more years of experience in shipping, receiving, warehouse operations, or fulfillment is preferred.

Responsibilities

  • Prepare, pack, label, and process outgoing shipments according to order requirements and carrier procedures.
  • Receive incoming equipment, materials, and supplies; verify quantities and condition against shipment records and report discrepancies.
  • Confirm orders scheduled to ship are accounted for and in the correct location.
  • Coordinate with production, purchasing, scheduling, and department supervisors to resolve order and inventory issues.
  • Enter and maintain accurate shipment and inventory information using department systems and carrier software.
  • Keep shipping supplies organized and available, perform routine equipment care, and report equipment issues.
  • Follow established shipping, routing, and safety procedures.
  • Suggest practical improvements to shipping accuracy, organization, and workflow.

Benefits

  • Comprehensive healthcare and benefits packages, including medical, vision, dental, and disability options.
  • Flexible scheduling.
  • 401(k) matching.
  • Generous paid time off and paid holidays.
  • PCNA Cares Share Fund, which supports teammates in times of need.
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