Shipping - Team Lead

Parts Authority•Syosset, NY

About The Position

Parts Authority is seeking a Shipping Team Lead to assist the department supervisor with daily planning and guide direct staff in completing internet shipping mandates efficiently and on time. The role handles department demands, expectations, deadlines, administrative duties, troubleshooting, and problem-solving. The position also directs the internet order process from picking and sorting through packing and processing, helping ensure customer deadlines are met.

Requirements

Two to three years of supervisory or team lead experience with direct reports.
E-commerce shipping or receiving experience.
High school diploma or GED.
Ability to read, write, and understand English.
Ability to work under pressure and meet deadlines.
Attention to detail and strong organizational skills.
Excellent customer service and communication skills.
Ability to lift 50 pounds and operate materials-handling equipment, including fork trucks and pallet jacks.
Ability to maintain and promote workplace safety.
Ability to secure and transfer cash or other assets.

Nice To Haves

Spanish language skills.

Responsibilities

Ensure team members follow proper procedures and safety practices, and that department productivity and quality goals are achieved.
Assist with training new team members and follow up on their progress.
Maintain effective cross-functional and interdepartmental communication.
Direct and oversee internet order picking, sorting, packing, and processing to meet customer deadlines.
Assist picking supervisors in navigating and prioritizing orders.
Monitor systems and emails frequently to support customer satisfaction.
Keep work areas clean and free of safety hazards.
Handle department demands, deadlines, administrative duties, troubleshooting, and problem-solving.