Shipping - Team Lead

Parts Authority•Syosset, NY

About The Position

Parts Authority is seeking a Shipping Team Lead to assist the department supervisor with daily planning and guide direct staff in completing internet shipping mandates efficiently and on time. The role handles department demands, expectations, deadlines, administrative duties, troubleshooting, and problem-solving. The Team Lead helps oversee internet order picking, sorting, packing, and processing to meet customer deadlines.

Requirements

Two to three years of supervisory or team lead experience with direct reports.
E-commerce shipping or receiving experience.
High school diploma or GED.
Ability to read, write, and understand English.
Ability to work under pressure and meet deadlines.
Attention to detail and strong organizational skills.
Excellent customer service and communication skills.
Ability to lift 50 pounds and operate materials handling equipment, including fork trucks and pallet jacks.
Ability to maintain and promote workplace safety.
Flexibility in work-hour availability and ability to work weekends.

Nice To Haves

Spanish language skills.

Responsibilities

Ensure team members follow proper procedures and good safety practices, and that department productivity and quality goals are achieved.
Assist with training and follow-up for new team members.
Maintain effective cross-functional and interdepartmental communication.
Direct and oversee internet order picking, sorting, packing, and processing to meet customer deadlines.
Assist picking supervisors with navigating and prioritizing orders.
Monitor systems and emails frequently to support customer satisfaction.
Keep work areas clean and clear of safety hazards.
Handle department demands, deadlines, administrative duties, troubleshooting, and problem-solving.
Secure and transfer cash or other assets.