Shipping & Freight Team Lead

Parts Town•Addison, IL

About The Position

The Shipping & Freight Team Lead ensures all outgoing Fulfillment Center parts are audited for quantity errors, mis-picks, and damage so customer orders are accurate and shipped on time. The role works with Customer Service and Order Expeditors to resolve item and order issues and processes large customer orders to meet Parts Town’s quality standards. It also supports workflow management, team member training, and safe, productive operations.

Requirements

Be in good standing, not on disciplinary action, and a top performer in the current role.
Strong time-management and organizational skills.
Proficiency in Microsoft Word and Outlook.
Ability to move around for long periods and intermittently lift 50 pounds unassisted.
Vehicle certified or willing to be trained.
Strong communication skills and fluency in written and spoken English.
Availability to work the stated Monday-through-Friday schedule and Saturdays as needed.

Responsibilities

Assist supervisors with workflow management and team member training.
Communicate safety, quality, housekeeping, and productivity expectations.
Research and provide guidance to solve daily transactional problems.
Provide call-in coverage as needed by becoming highly cross-trained in most distribution center operations.
Provide leadership during projects and assist on Saturday shifts as needed.
Pack and wrap outgoing shipments carefully and identify damaged packages or parts.
Work across expanded High Jump, Syspro, UPS WorldShip, and Salesforce platforms.
Provide shipping rate quotes and order updates to Customer Service teams.
Schedule freight carrier pickups and prepare shipping documents.
Operate a forklift to maneuver skids and load trucks.
Maintain a clean and safe work environment.
Audit outgoing parts for quantity errors, mis-picked items, and damage.
Process large customer orders and work with internal teams to resolve item or order issues.