Shipping and Receiving - 1st

ThermTech•New Berlin, WI
•Onsite

About The Position

The Shipping Specialist keeps the plant’s material flow moving smoothly and accurately. The role follows established schedules and procedures, maintains precise documentation, manages shipping-supply inventory, and serves as a primary liaison with internal teams, customers, and carriers. The position is based in Waukesha and New Berlin and primarily works 7:30 a.m. to 4:30 p.m., Monday through Friday; Saturdays may be needed. Overtime or any shift, including weekends, may also be required. Pay is $20.00–$25.00 per hour. The Shipping Specialist handles shipping and receiving activities, shipment documentation, inventory and supplies, logistics planning, and coordination with customers and carriers. The work takes place in a non-climate-controlled industrial environment and involves standing for extended periods, bending, pulling, stooping, reaching, and lifting and carrying objects weighing at least 25 pounds throughout the shift. Exposure to heat, fumes, noise, and humidity is required. Applicants must be legally authorized to work in the United States, meet the stated ITAR (DSP-5) compliance requirements, and successfully complete a 9-panel hair-follicle drug test and standard background check. At least six months of shipping/receiving experience and one year of sit-down forklift operation experience are required. Forklift certification must be obtained and maintained. A high school diploma or equivalent is preferred.

Requirements

  • Must be legally entitled to work in the United States; ThermTech does not sponsor visas.
  • Must meet the position’s ITAR (DSP-5) requirements: be a lawful permanent resident or protected individual. Employment of foreign persons is contingent on receiving a DSP-5 license from the U.S. State Department.
  • Successful completion of a 9-panel hair-follicle drug test and standard background check.
  • At least 6 months of shipping/receiving experience.
  • At least 1 year of sit-down forklift operation experience.
  • Forklift certification must be obtained and maintained.
  • Proficiency with QMS/MES (Bluestreak) and Microsoft Office (Outlook).
  • Strong understanding of ThermTech’s quality policy and strict adherence to plant safety protocols.
  • Ability to work standing for extended periods in a non-climate-controlled industrial environment; bend, pull, stoop, and reach; and lift and carry at least 25 pounds throughout the shift.
  • Ability to read, write, and communicate in English.
  • Ability to perform fundamental mathematics, including arithmetic, fractions, decimals, percentages, and basic algebra and geometry.
  • Visual acuity to read documents, computer screens, and files, and ability to hear in person and via phone.
  • Must have the cognitive and mental capacity to perform essential job functions.
  • May be required to work overtime or any shift, including weekends.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Excellent written and verbal communication.
  • Strong time-management and organizational abilities.
  • High attention to detail and adaptability.
  • Self-motivated, collaborative, and customer-focused.
  • Active listening and ability to work well within a team.

Responsibilities

  • Verify packaging suitability; pack, seal, label, and affix postage as needed.
  • Examine shipment contents against manifests, invoices, or orders to confirm accuracy.
  • Load and unload trucks, including FedEx and UPS small parcels, and route materials internally using hand trucks, conveyors, or sorting bins.
  • Weigh orders and record weights, charges, space availability, damages, and discrepancies; tag incoming and outgoing items in real time.
  • Maintain hold and transfer areas, coordinate transfers promptly, and keep the plant organized, clean, and safe.
  • Prepare work orders, bills of lading, shipping orders, and packing slips, and complete required shipment paperwork.
  • Record shipment data for reporting, accounting, and record-keeping.
  • Calculate space, shipping, storage, and demurrage charges using a computer or price lists.
  • Request and store shipping materials and supplies to maintain inventory.
  • Obtain and maintain forklift certification and operate forklifts safely when needed.
  • Determine appropriate shipping methods, routes, and rates for each load.
  • Contact carrier representatives to arrange pickups, issue shipping instructions, and resolve delivery issues.
  • Coordinate with internal representatives and customers to address damages, shortages, and non-conformance to specifications.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k) with company match of 50% on the first 4%
  • Paid time off accrued annually, with 80 hours for the first year of service
  • 8 paid holidays
  • Basic life and AD&D insurance at no cost to the employee
  • Optional voluntary life insurance
  • Short-term and long-term disability plans at no cost to the employee
  • Health Savings Account (HSA) for employees enrolled in ThermTech insurance, with the opportunity to earn HSA funds to offset the health-insurance deductible by completing a yearly physical at the on-site clinic and participating in the Employee Wellness Program
  • Employee assistance program with confidential 24/7 support and short-term counseling
  • Tuition reimbursement and professional development assistance
  • On-site clinic services, including on-demand urgent and primary care, virtual video visits, chiropractic care, and health coaching, available to employees and their families at no additional cost
  • Discounted Standard Process supplements
  • Free uniforms and safety equipment
  • Employee recognition (PIN) program
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