Shipping and Receiving
About The Position
The Shipping and Receiving Associate performs a variety of shipping and receiving tasks in a manufacturing environment. The role prepares domestic and international shipments, selects carriers and shipping methods to meet customer needs, maintains shipping records in internal databases, and coordinates with internal teams to resolve shipping and order issues. It also supports other departments with shipping tradeshow supplies, marketing materials, and samples, while maintaining a safe, clean, and organized work area and following company policies and procedures. The position is scheduled Monday through Friday from 12 p.m. to 8 p.m. The posting describes this as first shift, while also mentioning an additional second-shift differential.
Requirements
- High school diploma or equivalent.
- At least 2 years of shipping and receiving experience.
- Forklift experience.
- Strong verbal and written communication skills.
- Ability to work safely with sharp tools or objects, including hobby knives, utility knives, and pliers.
- Ability to work independently with minimal supervision.
- Ability to multitask and prioritize workload.
- Ability to work in a fast-paced, team-oriented environment.
- Ability to comprehend and follow printed and computer-screen instructions and directions from supervisors or technical leads.
- Strong sense of urgency.
- Solid customer service skills.
- Must be a U.S. citizen, lawful permanent resident, or foreign national granted refugee or asylee status; individuals with temporary visas are not eligible.
Nice To Haves
- Experience using UPS and FedEx shipping software.
- Experience with international shipments.
Responsibilities
- Prepare and process domestic and international shipments using UPS, FedEx, LTL, and other carriers and couriers.
- Determine the appropriate carrier and shipping method to meet internal and external customer demands.
- Maintain internal databases, including the intranet and ERP system, to ensure accurate shipping history.
- Work with internal customers to resolve customer service issues, including shipping errors, order-entry errors, late orders, and packing slip, part-count, or purchase-order discrepancies.
- Proactively communicate shipping issues to customer service for resolution.
- Support Sales, Marketing, and Customer Service by preparing and shipping tradeshow supplies, marketing materials, and samples using the requested shipping method.
- Maintain a clean and organized work area, emphasizing safety, quality, efficiency, and utilization.
- Continually seek to improve work processes and individual performance.
- Adhere to company policies and operational procedures.
- Perform other related duties as assigned.
Benefits
- Traditional or high-deductible health insurance plans.
- Flexible Spending Accounts.
- Health Savings Account, including employer contributions.
- Dental and vision insurance.
- Basic and supplemental life insurance.
- Short-term and long-term disability insurance.
- Paid caregiver leave.
- At least three weeks of paid time off.
- Holiday pay.
- Volunteer hours.
- 401(k) with company match and immediate vesting.
- Employee Stock Purchase Program at a discounted rate.
- Matching grants through the Protolabs Foundation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
