Shipping Specialist

Hy-Vee, Inc.•Omaha, NE

2d•Onsite

About The Position

Amber Specialty Pharmacy is seeking a Shipping Specialist to be responsible for the daily operations of the pharmacy and shipping department. This role is crucial for ensuring the accuracy of shipping addresses and managing all time-sensitive shipments. The position offers fulfillment in a career where you can make a positive impact on patients with complex and chronic conditions. As a wholly owned subsidiary of Hy-Vee, Inc., Amber Specialty Pharmacy is at the forefront of healthcare innovation, serving patients nationwide with a commitment to exceptional patient care, specializing in managing rare and chronic conditions.

Requirements

High school diploma or equivalent
Proficient with MS Excel, Word, and Outlook
Knowledge of all shipping equipment, systems, and processes
Attention to detail with emphasis on organizational skills
Strong oral, written, and interpersonal skills
Self-initiative
Demonstrated ability to meet tight deadlines
Ability to work with all levels of internal management and staff, as well as outside clients and vendors
Must be able to remain in a stationary position up to 90% of the time.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and traverse conferences, meetings, and remote events.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer).
Must lift and traverse the area to move paper and supplies to use the equipment.
Must pass post-offer, pre-employment drug and background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements.
Candidates must be able to pass a pre-employment drug test, background check, and health screening (if applicable).

Nice To Haves

Knowledge of shipping procedures, routes, and rates
Experience with shipping carriers and their systems
Familiarity with cold chain logistics

Responsibilities

Follows correct pack-out procedures for all outgoing medications.
Determines the method of shipment, utilizing knowledge of shipping procedures, routes, and rates.
Monitors weather at shipping locations to select the proper package.
Loads/unloads freezer bricks into the freezer for use with refrigerated shipments.
Uses computer system to ship and track all shipped packages.
Generates shipping labels for outgoing prescriptions as needed.
Monitors and selects the best shipping option to get packages to the patient by the needed date.
Monitors shipping exceptions and arranges alternate delivery with an outside courier company to recover distressed or delayed packages and ensure appropriate delivery arrangements are made.
Takes emergency packages to shipping carrier after cutoff time or delivers to patients’ if needed.
Creates end-of-day shipping manifest; files end-of-day shipment information.
Tracks missing shipments for patients/facilities.
Monitors alerts for packages that did not arrive.
Maintains inventory of shipping materials and supplies.
Prepares boxes for future shipments during slow periods.
Maintains adequate inventory of package inserts and educational materials; works with appropriate staff to order or print supplies as needed.
Monitors and alerts all staff of holidays, weather, and other unexpected shipping issues.
Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages.
Inspects outgoing packages to ensure quality and accuracy of shipment.
Examines outgoing shipments to ensure address and postage accuracy.
Works closely with the Pharmacy Manager and Lead Shipping Specialist to ensure all procedures are being followed.
Adheres to all company policies as indicated in the handbook and directives issued by management.
Maintains professionalism at all times and works as a team member with all other employees in a courteous, respectful and cooperative manner.
Assists with other projects as assigned by the Pharmacy Manager or Lead Shipping Specialist.
Adheres to all company policies as indicated in the handbook and directives issued by management.
Has reviewed the Policy and Procedure manual.