Shipping Specialist

Lennox International•Grenada, MS

About The Position

Under limited supervision, the Shipping Specialist handles and maintains the flow of inventory and finished goods in manufacturing and warehouse areas according to established guidelines. The role verifies and maintains records of outgoing shipments and prepares items for shipment, including assembling, addressing, stamping, and shipping merchandise or materials. It also involves receiving, unpacking, verifying, and recording incoming merchandise or materials, and arranging transportation of products. The position may train and lead the work of others. The role prepares shipping documents, processes returns, traces lost shipments and customer claims, maintains shipment reports and spreadsheets, performs freight transactions in SAP, and resolves shipping discrepancies. The specialist must understand line flow and shipping standards, maintain a clean and safe work area, and be flexible to work in other plant areas, attend off-shift training, and work flexible hours or overtime when required. The position is hourly and non-exempt, with a stated starting wage of $21.50 per hour.

Requirements

High school diploma or an equivalent combination of education and experience.
At least 3–5 years of related experience.
Experience in shipping required.
Expert knowledge of shipping and receiving procedures, including handling exceptions.
Excellent reading, writing, and numerical skills.
Ability to use company databases or other IT applications independently with little supervision.
May require skills operating powered equipment such as a forklift or hydraulic jack lift.
Ability to lift up to 50 pounds.
General knowledge of work areas, including process flow, equipment, and products.
Strong written and verbal communication skills.
Demonstrated leadership ability.
Demonstrated proficiency in Excel, Word, and Outlook.
Ability to manage multiple tasks, work independently, and solve routine organizational problems or issues.
Proven attention to detail.
Willingness to accept and receive frequent supervision and assistance.
Ability to perform tasks including driving, walking, reading, writing, and typing.
Willingness to work overtime as needed.
Proficiency in SAP required.

Nice To Haves

Experience in Maxload preferred.

Responsibilities

Prepare bills of lading, packing lists, and shipping labels for shipments.
Receive incoming materials and compare packing slip information with purchase orders.
Process return shipments.
Trace lost shipments and customer claims.
Prepare routine reports and maintain spreadsheets on daily shipments.
Compute freight costs and perform transactions in SAP.
Create custom invoices for Canada shipments and miscellaneous deliveries for shipment.
Resolve shipping discrepancies and arrange shipment pickups.
Print pick tickets and create freight bills for all shipments.
Detect and report defective materials or questionable conditions to the department supervisor.
Maintain a clean and orderly work area and equipment, and follow prescribed safety regulations.
Understand line flow and shipping standards, and read and understand schedules, work orders, and shipping labels.
Train and assist others where needed and demonstrate leadership ability.
Perform basic housekeeping in and around the work area.
Work in other areas of the plant as required, manage multiple tasks, and sometimes work independently without direct supervision.
Attend off-shift training when required and work flexible hours and overtime when required.

Benefits

Tuition assistance.
Medical, dental, vision, and prescription drug coverage.
401(k) retirement plan.
Short-term disability insurance.
Eight weeks of paid birthing leave.
One week of paid bonding leave.
Life insurance.
Long-term disability insurance.
Accident insurance.
Depending on hire date and eligibility, up to 10 days of paid time off (PTO) and 10 paid holidays.
Overtime pay for hours worked beyond 40 in a week, or as otherwise required by state law.