Shipping & Receiving Warehouse Supervisor

Latham, The Pool Company•Scotia, NY

3d•$31 - $41•Onsite

About The Position

The Shipping & Receiving Warehouse Supervisor manages incoming and outgoing shipments and inventory accuracy, with a focus on safety, efficiency, and compliance. The role coordinates with other departments to ensure product flow standards and champions the company’s “Zero is Possible” safety culture. The supervisor oversees shipping and receiving staff and processes, supports on-time shipment of product lines, manages inventory counts, and implements process improvements to reduce errors and maintain customer satisfaction. This is a regular full-time, non-exempt position located in Scotia, New York. The listed salary range is $31.25–$40.87 per hour; starting pay varies based on factors including location, knowledge, skills, education, and experience. The position requires varied hours, including overtime and weekends, and heavy lifting.

Requirements

High school diploma required.
3–5 years of experience in shipping, warehouse, or distribution operations.
At least 1–2 years of direct supervision of dock or shipping staff.
Ability to communicate clearly with carriers, staff, and internal customers.
Ability to manage time-sensitive, competing priorities while remaining calm under pressure.
Ability to work varied hours, including overtime and weekends.
Ability to perform heavy lifting.

Nice To Haves

Associate or bachelor’s degree in supply chain, logistics, or business.

Responsibilities

Champion the company’s “Zero is Possible” safety culture.
Supervise staff, including hiring, training, evaluating, payroll, delegating tasks, motivating and mentoring employees, and managing schedules.
Manage and audit shipping documentation, systems, and processes, including System 21, IFS, bills of lading, packing lists, advanced shipping notices, and customs forms, to ensure compliance with company processes, policies, and regulations.
Maintain high standards, including on-time shipment of product lines.
Manage the cycle count program and year-end physical inventory.
Collaborate with customer service, sales, and operations to streamline processes, maintain smooth workflow, and deliver exceptional customer experiences.
Implement process improvements to enhance efficiency, reduce errors, and maintain high customer satisfaction.
Perform other duties as assigned.