Shipping & Receiving Supervisor
About The Position
The Shipping & Receiving Supervisor oversees and coordinates the daily operations of the shipping and receiving department to ensure efficient, accurate, and timely processing of inbound and outbound shipments. The role manages a team of shipping and receiving associates, monitors inventory levels, ensures compliance with safety regulations, and maintains high service standards. The position provides leadership and direction to meet safety, quality, production, financial, and customer goals. It supervises staff scheduling, training, and performance evaluations; oversees incoming and outgoing shipments; maintains inventory records; and works with carriers, vendors, and other departments to resolve issues and support reliable service. The supervisor also implements and improves operating procedures and monitors key performance indicators.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in warehouse processes, shipping, and receiving.
- At least 1 year of experience supervising and/or developing others.
- Strong knowledge of shipping and receiving processes, inventory management, and warehouse operations.
- Strong leadership and team management skills.
- Strong organizational and problem-solving abilities.
- Proficiency with warehouse management systems and other relevant software.
- Excellent verbal and written communication skills.
- Ability to work in a demanding environment and manage multiple tasks simultaneously.
- Ability to lift 50 pounds.
Nice To Haves
- Education in logistics, supply chain management, or a related field.
- Forklift certification.
- Experience obtaining freight quotes for multiple distribution channels and capturing proof-of-delivery reporting.
- Freight management experience.
- Knowledge of Microsoft Office and shipping terminals.
- Knowledge of order fulfillment.
Responsibilities
- Provide leadership and direction to deliver shipping and receiving outcomes and meet safety, quality, production, financial, and customer goals.
- Supervise shipping and receiving staff, including scheduling, training, and performance evaluations.
- Inspect products, check order contents and labeling, note discrepancies, and ensure R&M and Ad-hoc orders are picked and processed for the day.
- Oversee receipt, inspection, and documentation of incoming shipments for accuracy and quality.
- Coordinate and track outbound shipments to ensure timely dispatch and compliance with customer requirements.
- Work with freight carriers to obtain quotes across multiple distribution channels and capture proof-of-delivery reporting.
- Maintain accurate inventory records and conduct regular physical inventory checks.
- Ensure compliance with safety regulations and company policies in the shipping and receiving area.
- Collaborate with other departments to address and resolve shipping or receiving issues.
- Implement and improve standard operating procedures to enhance efficiency and productivity.
- Monitor and report key performance indicators related to shipping and receiving operations.
- Manage carrier and vendor relationships, negotiate rates, and ensure reliable service.
Benefits
- Medical, dental, vision, and life insurance.
- Flexible spending accounts for medical and dependent care.
- 401(k) plan with company match.
- Generous paid time off.
- 10.5 paid holidays.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
