Shipping/Receiving Supervisor

Pridgeon & Clay • Grand Rapids, MI

20h

About The Position

Pridgeon and Clay is an independent manufacturer and supplier of automotive stamped and fine-blanked components. The Shipping/Receiving Supervisor is responsible for managing shipping and receiving resources in accordance with the company's quality policies. The role oversees logistics operations, workforce scheduling and development, shipping metrics, quality and safety requirements, and continuous improvement. The supervisor also coordinates with internal teams, customers, suppliers, carriers, and contractors to ensure products and documentation move accurately and on time.

Requirements

• Diploma or GED.
• Experience leading teams in an industrial environment.
• Experience with hiring, performance appraisals, and disciplinary processes.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Strong interpersonal, teamwork, organizational, and collaboration skills.
• Ability to complete projects with a high degree of detail.
• Self-motivation, dependability, confidentiality, and strong professional attributes.
• Ability to build effective working relationships.
• Own a set of approved calipers and micrometers.
• Excellent work record, including attendance.

Nice To Haves

• Associate's degree preferred.
• Previous experience in the automotive industry.
• Experience problem-solving with 8D and 5 Why methods.
• Experience with scheduling and workforce planning, especially during workforce fluctuations.
• Experience with quality and manufacturing metrics, continuous improvement, and lean manufacturing.

Responsibilities

• Lead daily manpower planning to meet shipping and receiving requirements, schedule overtime, and review and approve team member schedules.
• Monitor and control overtime schedules and costs, and participate in workforce planning to address staffing fluctuations.
• Own and communicate shipping performance metrics, including on-time delivery, premium freight, past-due orders, inventory control, and Kanban attainment.
• Track and control supplies, overtime, scrap, efficiency, and inventory accuracy.
• Manage shift transitions through daily overlap and respond promptly to calls on the company phone.
• Ensure shipping and receiving documentation, including bar code labels, verification sheets, NAFTA documents, commercial invoices, and placards, is accurate and completed on time.
• Monitor production perishables and develop lean replenishment methods; review equipment capacity monthly and create contingency plans for key equipment.
• Monitor package engineering for finished products and negotiate domestic, import, and export freight rates and contracts.
• Assess international customs brokers and change brokers when needed; delegate contract work based on value, service, and availability.
• Coordinate expedited freight, including air charter, and monitor UPS and FedEx shipments from the USDC/Grand Rapids Plant.
• Document daily shipping requirements, track status, and communicate information to customer service and department schedulers.
• Work with the quality team to communicate and facilitate quality standards and address internal and external customer concerns, including timely handling of rejected product.
• Coordinate movement of finished product to the Distribution Center and in-process product to and from outside suppliers.
• Maintain FIFO process standards and monitor shipping supplies for USDC production and outside vendors.
• Be responsible for quality-related goals, including PPAP, COQ, First Time Quality, error-proofing, PPM, and control-plan adherence; monitor process conformance through weekly line-side and layered audits.
• Develop and implement action plans to achieve metrics, using prescribed problem-solving methods and leading 8D or 5 Why teams as required.
• Promote workplace safety by reporting concerns, enforcing PPE use, identifying risks, taking appropriate action, and ensuring accident reports are submitted promptly and accurately.
• Drive and participate in company-wide lean initiatives, continuous improvement events, and standardized work activities.
• Encourage team suggestions and implement ideas that improve efficiency and reduce costs, including participation in the Bright Ideas program.
• Set performance expectations, complete and present annual appraisals for direct reports, provide ongoing feedback, and address unacceptable performance fairly through disciplinary action.
• Work with Human Resources on hiring and termination processes as needed.
• Create policies, procedures, and instructions for packaging, distribution, and receiving, involving manufacturing business units when structural or documentation changes are required.
• Help develop departmental standards and ensure their implementation; prepare and return documents and provide coworkers with needed information on time.
• Lead team communication efforts, including stand-up meetings, shift overlap, and production meetings, and participate in strategic planning for the area.
• Oversee on-the-job training with Human Resources and notify teammates of technical and training opportunities.
• Maintain appropriate attendance and an organized work area; provide accurate, timely information to coworkers and management; promote teamwork and treat coworkers with dignity and respect.
• Follow and support company policies and procedures, including ISO, TS16949, and safety regulations, and represent company values and the organization professionally.

Benefits

• Competitive total compensation.
• Comprehensive benefits plan, including medical and prescription coverage starting at $5.00 per week for employee coverage.
• Dental coverage.
• Vision coverage.
• 401(k) with company match.
• Tuition reimbursement.
• Safe, team-oriented work environment.
• Positive work/life balance.
• Opportunity for career growth and internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED