Shipping/Receiving Supervisor

Pridgeon & Clay Inc•Grand Rapids, MI

About The Position

Pridgeon and Clay is an independent, value-added manufacturer and supplier of automotive stamped and fine-blanked components, founded in 1948. The Shipping/Receiving Supervisor is responsible for shipping and receiving resources in accordance with the company's quality policies. The role leads logistics, shipping, and receiving operations; manages workforce scheduling and performance; monitors operational, delivery, inventory, and quality metrics; and supports safety, continuous improvement, training, and departmental planning.

Requirements

High school diploma or GED.
Experience leading teams in an industrial environment.
Experience with hiring processes, performance appraisals, and disciplinary processes.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Strong interpersonal, teamwork, organizational, and collaboration skills.
Ability to perform projects with a high degree of detail.
Self-motivation, dependability, and confidentiality.
Ability to build effective work relationships.
Own a set of approved calipers and micrometers.
Excellent work record, including attendance.

Nice To Haves

Associate's degree.
Previous experience in the automotive industry.
Experience problem-solving with 8D and 5 Why methods.
Scheduling and workforce planning experience, especially with workforce fluctuations.
Experience with quality metrics, manufacturing metrics, continuous improvement, and lean manufacturing.

Responsibilities

Lead daily manpower planning to meet shipping and receiving requirements, schedule overtime appropriately, and review and approve team members' schedules.
Monitor and control overtime schedules and costs, and participate in workforce planning and solutions for manpower fluctuations.
Own and communicate shipping metrics, including on-time delivery, premium freight, past due, inventory control, and Kan Ban attainment.
Track and control supplies, overtime, scrap, efficiency, and inventory accuracy.
Coordinate shift overlap and transitions, and respond to company phone calls or return them promptly.
Ensure shipping and receiving documentation, labels, verification sheets, and related paperwork are completed accurately and on time.
Monitor production perishables and develop lean replenishment methods.
Review equipment capacity monthly and create contingency plans for key equipment.
Monitor and control package engineering for finished products.
Negotiate freight contracts and rates, including import and export freight, while balancing service and cost.
Assess international customs brokers and replace them when needed.
Delegate contract work based on value, service, and contractor or vendor availability.
Coordinate expedited freight, including air charter, and manage expedited freight departing from USDC/Grand Rapids Plant.
Monitor UPS and FedEx shipments from USDC/Grand Rapids Plant.
Document daily shipping requirements, track their status, and communicate updates to customer service and department schedulers.
Work with the quality team to communicate and facilitate quality standards and address internal and external customer concerns, including timely handling of rejected product.
Coordinate movement of finished product to the Distribution Center and in-process product to and from outside suppliers.
Ensure shipping and receiving documents, including NAFTA documents, commercial invoices, and placards, are accurate and timely.
Ensure First In First Out (FIFO) process standards are followed and maintain shipping supplies for USDC production and outside vendors.
Support achievement of quality goals, including PPAP, COQ, First Time Quality (FTQ), error-proofing, PPM, and control-plan adherence.
Maintain process conformance through weekly line-side and layered audits.
Develop and implement action plans to achieve metric goals, using prescribed problem-solving methods and leading 8D or 5 Why teams as required.
Promote workplace safety by promptly reporting concerns, enforcing PPE use, identifying potential hazards, taking appropriate action, and ensuring accident reports are submitted accurately and promptly.
Lead and participate in company-wide lean initiatives, continuous improvement events, and standardized work activities.
Encourage team suggestions and implement ideas that improve efficiency and reduce costs; set expectations for participation in Bright Ideas.
Complete and present annual performance appraisals for direct reports, document action plans for substandard performance, and provide consistent feedback.
Address unacceptable performance fairly through disciplinary actions consistent with the company handbook.
Participate with Human Resources in hiring and termination processes as needed.
Create policies, procedures, and instructions for packaging, distribution, and receiving that support company goals, coordinating with manufacturing business units on structural or documentation changes.
Help develop departmental standards and ensure their implementation.
Prepare and return documents and provide coworkers with needed information and supplies in a timely manner.
Improve team communication through stand-up meetings, shift overlap, and production meetings, and participate in strategic planning for the area.
Oversee on-the-job training with Human Resources and ensure required training and documentation are completed.
Enter and address employee suggestions through the Employee Suggestion Bright Ideas Program and notify teammates of technical and training opportunities.
Maintain reliable attendance, an organized and efficient work area, and accurate, timely communication with coworkers and management.
Treat coworkers with dignity and respect, support teamwork, and follow company policies and procedures, including ISO, TS16949, and safety regulations.
Represent company values of Integrity, People, Customers, and Ownership, and conduct oneself professionally.

Benefits

Competitive total compensation.
Comprehensive benefit plan.
Medical and prescription coverage starting at $5.00 per week for employee coverage.
Dental coverage.
Vision coverage.
401(k) with company match.
Tuition reimbursement.
Safe, team-oriented work environment.
Leadership team that values employee input.
Opportunity to contribute to organizational success through continuous improvement and problem-solving events.
Positive work/life balance.
Opportunity for career growth, with over 70% of leaders promoted from within.