Shipping & Receiving Attendant

Marriott•San Juan, PR

About The Position

Receive, unload, and process deliveries; account for incoming freight using invoices and receiving reports; stage and mark merchandise for placement; and deliver merchandise to the appropriate department. Verify and track inventory, complete inventory reports and logs, and reconcile shipping invoices with receiving reports for count accuracy. Receive, store, ship, and deliver department packages and mail, secure the receiving room and its contents, and follow applicable hazardous-material shipping guidelines and regulations. Ship outgoing mail and packages; verify package quantity and condition before delivery to guests; communicate with guests about received packages; maintain transaction tracking records, including guest signatures; and inform management of package loss or damage. Report accidents, injuries, and unsafe conditions to a manager, and complete required safety training and certifications. Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information and company assets, and address guest service needs professionally and promptly. Communicate clearly and professionally, use appropriate telephone etiquette, and maintain positive working relationships. Perform other reasonable duties as requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent (preferred qualification).
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and across sloping, uneven, or slippery surfaces, including stairs and service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to read and visually verify information in various formats, including small print, and visually inspect tools, equipment, or machines for defects.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Receive, unload, and process deliveries and account for incoming freight using invoices and receiving reports.
Stage and mark merchandise for placement in the facility and deliver it to the appropriate department.
Verify and track received inventory and complete inventory reports and logs.
Reconcile shipping invoices and receiving reports to ensure count accuracy.
Receive, store, ship, and deliver department packages and mail.
Secure the receiving room and its contents to safeguard packages.
Follow national, state, and local hazardous-material shipping guidelines and regulations.
Ship outgoing mail and packages.
Verify the quantity and condition of packages upon receipt before delivery to guests.
Communicate with guests regarding received packages.
Maintain accurate tracking of shipping and receiving transactions, including obtaining guest signatures for received packages.
Communicate package loss or damage to the appropriate management.
Report accidents, injuries, and unsafe work conditions to a manager and complete safety training and certifications.
Follow company policies and procedures; maintain a clean, professional appearance; protect confidential information and company assets.
Address guest service needs professionally, positively, and promptly.
Communicate clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.