Shipping and Receiving Attendant

Marriott•Los Angeles, CA

8d•$28 - $35

About The Position

The Shipping and Receiving Attendant receives, unloads, processes, and accounts for incoming freight using invoices and receiving reports. The role stages, marks, and delivers merchandise to the appropriate departments, tracks inventory, completes inventory records, and reconciles shipping invoices with receiving reports for count accuracy. The attendant also receives, stores, ships, and delivers department packages and mail; secures the receiving room and packages; and follows applicable hazardous-material shipping guidelines and regulations. The attendant ships outgoing mail and packages, checks packages for quantity and condition before delivery to guests, communicates with guests about received packages, and maintains accurate transaction tracking, including obtaining guest signatures. Losses or damage must be reported to management. The position also requires following company policies and safety procedures, maintaining a clean and professional appearance, protecting confidential information and company assets, addressing guest needs promptly and professionally, communicating clearly, and developing positive working relationships. Other reasonable duties may be assigned by supervisors.

Requirements

High school diploma or G.E.D. equivalent preferred.
No related work experience required.
No supervisory experience required.
No license or certification required.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Receive, unload, process, and account for incoming freight using invoices and receiving reports.
Stage and mark merchandise by department and deliver it to the appropriate department.
Verify and track received inventory and complete inventory reports and logs.
Reconcile shipping invoices and receiving reports to ensure accurate counts.
Receive, store, ship, and deliver incoming and outgoing department packages and mail.
Secure the receiving room and its contents to safeguard packages.
Follow national, state, and local hazardous-material shipping guidelines and regulations.
Ship outgoing mail and packages.
Verify package quantity and condition upon receipt before delivery to guests.
Communicate with guests regarding received packages.
Maintain accurate tracking of shipping and receiving transactions, including obtaining guest signatures for received packages.
Communicate package loss or damage to management.
Report accidents, injuries, and unsafe work conditions to a manager, and complete required safety training and certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Address guest service needs professionally, positively, and promptly.
Communicate clearly and professionally, including answering telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Perform other reasonable job duties as requested by supervisors.