Shipping & Receiving Attendant

Marriott•Austin, TX

About The Position

The Shipping & Receiving Attendant receives, unloads, processes, stages, tracks, stores, ships, and delivers incoming and outgoing freight, packages, and mail. The role verifies deliveries against invoices and receiving reports, reconciles counts, maintains transaction records, and ensures packages are handled and secured appropriately. The attendant also communicates with guests about received packages, obtains signatures upon delivery, and reports losses or damage to management. The position follows applicable hazardous-material shipping rules and company procedures, protects company assets and confidential information, and maintains a clean, professional appearance. It requires professional guest service and communication, safe work practices, and the ability to perform the physical tasks described in the posting. Other reasonable duties may be assigned by supervisors.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
No related work experience is listed as preferred; no supervisory experience or license/certification is listed as required.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Receive, unload, and process deliveries, accounting for incoming freight against invoices and receiving reports.
Stage and mark merchandise by department and deliver it to the appropriate department.
Verify and track received inventory and complete inventory reports and logs.
Reconcile shipping invoices and receiving reports to ensure counts are accurate.
Receive, store, ship, and deliver department packages and mail.
Secure the receiving room and its contents to ensure packages are safeguarded.
Follow national, state, and local hazardous-material shipping guidelines and regulations.
Ship outgoing mail and packages.
Verify the quantity and condition of packages upon receipt before delivery to guests.
Communicate with guests regarding received packages and obtain signatures for delivered packages.
Maintain an accurate tracking system for shipping and receiving transactions.
Notify appropriate management of package loss or damage.
Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
Address guests' service needs professionally, positively, and promptly.
Communicate clearly and professionally, answer telephones with appropriate etiquette, and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.