Shipping Coordinator

Buck Knives IncPost Falls, ID
Onsite

About The Position

The Shipping Coordinator manages the daily logistics of inbound/outbound shipments, ensuring accurate and timely deliveries. They must coordinate shipments with sales, purchasing, packing, production, and freight carriers. This role requires a high school diploma or GED and one to three years of related experience in a shipping, logistics, or administrative office setting, or an equivalent combination of education and experience. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Proficiency in Windows-based environments, data entry, and standard office equipment is necessary, along with strong knowledge of Word and Excel. Familiarity with EDI/Shipping Software and retail compliance knowledge, including shipping routing guides, labeling requirements, and pallet configurations, is essential. The role also demands a focus on on-time delivery to avoid retailer chargebacks.

Requirements

  • High school diploma or General Education Degree (GED).
  • One to three years of related experience (e.g., in a shipping, logistics, or administrative office setting) or an equivalent combination of education and experience.
  • Ability to work efficiently in Windows-based environments, data entry, and use standard office equipment (printers, scanners).
  • Strong knowledge of Word and Excel.
  • Excellent Organizational Skills: High attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Independent Worker: Ability to work with minimal supervision and manage own workload.
  • Interpersonal Skills: Good communication skills to interact with internal staff, carriers, and clients.
  • Retail Compliance Knowledge: Understanding of strict shipping routing guides, labeling requirements (barcode scanning, packing slips), and pallet configurations required by major retailers.
  • EDI/Shipping Software: Familiarity with EDI (Electronic Data Interchange) systems or specific shipping software.
  • On-Time Delivery: Focus on accuracy and scheduling to avoid retailer chargebacks.
  • Ability to read, write and comprehend simple instructions, short correspondence and memos.
  • Ability to effectively present information in one on one and small group situations to customers, clients and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Regular attendance is an essential function of this position.

Responsibilities

  • Release and prioritize orders for the shipping team.
  • Quote shipment costs as needed.
  • Prepare and file claims for shipping loss or damage.
  • Review customer chargebacks and dispute if not valid.
  • Contact carriers to schedule pick-ups for outbound shipments.
  • Prepare bill of ladings for outbound shipments, based on customer requirements.
  • Quote and schedule freight for inbound shipments.
  • Create export documents for international shipments (commercial invoice, SLI, certificates).
  • File USFW declarations as needed for export shipments.
  • Work with shipping lead and supervisor on prioritizing orders.
  • Submit routing requests accurately and timely.
  • Distribute documents as requested by customers/orders.
  • Maintain accurate records of all freight and international shipments.
  • Prepare USMCA certificate as needed for Canadian shipments.
  • Review vendor guides regularly to ensure compliance.
  • Process Customer returns.
  • Ensure knowledge of all modes of delivery and shipping terms.
  • Comply with all standard safety practices, safety rules and all Company rules and policies.
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