Shipping Associate-Small Pack/Ship
About The Position
The Small Pack / Ship Associate verifies, packages, labels, and stages standard-size customer orders. Working under the direction of the Supervisor and Lead, the associate protects products efficiently and completes shipments in time for carrier loading. This is not a supervisory position. Large-pack preparation, freight arrangements, forklift work, and final truck loading are not default duties. Success in the role means orders contain the correct products, labels match their packages, and products are protected without wasteful packaging. Completed shipments should be ready for loading on time, with unresolved issues clearly communicated. FixMyToys is the ecommerce division of Ball Equipment, a family-owned Michigan business. Its nationwide ecommerce operation specializes in genuine OEM parts, accessories, apparel, and gear for powersports and outdoor power equipment. The team works across areas including ecommerce, marketing, customer service, technology, and warehouse operations.
Requirements
- Strong attention to detail when verifying product numbers, quantities, labels, and related records.
- Ability to read and follow work instructions, order information, and established warehouse procedures.
- Basic math skills to count products, verify quantities, and identify discrepancies.
- Basic computer skills and ability to learn warehouse software, scanners, and other tools required for assigned duties.
- Effective communication skills to report discrepancies, damage, safety concerns, and workflow problems promptly.
- Ability to organize work, maintain accurate records, and keep products and work areas orderly.
- Ability to work cooperatively, follow supervisory direction, and adapt to changing priorities while maintaining quality and productivity.
- Commitment to safe work practices, proper material handling, and use of equipment only within training and authorization.
- Regular standing and walking throughout the shift.
- Frequent bending, stooping, and overhead reaching to retrieve products and supplies.
- Frequent lifting and carrying of items weighing up to 50 pounds; occasional team lifting of heavier items.
- Manual dexterity to retrieve, handle, and package orders and perform computer data entry.
- Ability to read product labels, order information, and computer screens, using appropriate aids as needed.
Nice To Haves
- Experience with freight carriers and documentation.
Responsibilities
- Compare picked products and quantities with customer orders before packaging; report discrepancies rather than packing known incorrect or incomplete orders.
- Choose the smallest suitable box or package that adequately protects the contents, avoiding unnecessary package size and excessive material use.
- Pack and secure products using established departmental methods.
- Maintain consistent quality while progressing through assigned orders and include promotional materials where instructed.
- Complete assigned labeling steps, confirm each label matches its package, and place finished shipments in the designated outbound staging area for loading.
- Follow daily priorities and communicate issues that prevent completion, including product condition, missing information, and packaging concerns.
- Keep unresolved orders visible to the Supervisor or Lead before pickup.
Benefits
- Paid holidays and PTO/Sick days
- 100% employer-paid health, dental, life, and disability benefits
- Voluntary vision, life, and long-term disability benefits
- 401(k) with employer match: 100% on the first 3% of wages contributed and 50% on the next 2%
- Employee discounts on parts, units, and services
- Ongoing training and development in a growing industry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
