Shipping and Receiving Manager

Somafina•Lindon, UT

7d•$85,000 - $105,000•Onsite

About The Position

The Shipping and Receiving Manager owns all inbound and outbound material at Somafina’s Lindon facility, a 24/7 nutraceutical manufacturing plant. The role’s top priority is ensuring every completed work order is closed in the system each day and ready for invoicing each morning. The manager verifies that finished goods, shipments, and material transactions are recorded accurately, resolves work orders that cannot be closed, and reports open and closed work orders and reasons for outstanding items to leadership and Accounting. The manager directs receiving and shipping operations, ensures material and order accuracy, coordinates with internal teams and carriers, and prevents errors and avoidable costs. The position leads and develops shipping and receiving staff across shifts, maintains procedures and training, and ensures compliance with cGMP, lot traceability, sanitary transportation, and OSHA requirements. The role also supports audits, inventories, cycle counts, and off-shift or weekend operations as needed.

Requirements

At least 5 years of shipping, receiving, or warehouse experience.
At least 3 years of experience leading a team.
Experience closing work orders and reconciling transactions in an ERP system, keeping records current daily.
Exceptional attention to detail and problem-solving skills.
Track record of reducing errors, damage, and avoidable costs through root-cause analysis and corrective action.
Proactive, clear communication with leadership and partner teams before issues escalate.
Experience managing carriers, freight costs, and LTL, FTL, and parcel shipments.
Proficiency with ERP or WMS systems and Microsoft Excel; ability to build and use performance reports.
English proficiency.
Forklift certification or ability to become certified within 30 days.
Ability to spend extended time on the dock and warehouse floor around moving equipment and racking.
Ability to lift up to 50 lbs occasionally, operate powered equipment, and work off-shift or weekend hours as needed.

Nice To Haves

Bachelor’s degree in supply chain, logistics, business, or a related field; equivalent experience is also accepted.
Experience in an FDA-regulated environment, such as dietary supplements, food, or pharmaceuticals.
Working knowledge of cGMP and lot traceability.
Bilingual English/Spanish.

Responsibilities

Close every completed work order in the system each day so work is ready for invoicing every morning.
Verify finished goods, shipments, and material transactions before closing work orders.
Resolve work orders that cannot be closed the same day by coordinating with Production, Quality, Inventory, and Accounting.
Report closed and open work orders, including reasons for open items, to leadership and Accounting every morning.
Direct receiving and verify deliveries against purchase orders, packing lists, and certificates of analysis before acceptance.
Ensure incoming materials are labeled, recorded the same day, and held in quarantine until released by Quality.
Identify short, damaged, or nonconforming inbound shipments and resolve vendor claims.
Alert Planning and Production when late or short deliveries threaten production runs.
Ensure customer orders ship complete, correctly labeled, with the correct lots and documentation, on the committed date.
Establish and enforce pick, lot, count, and load verification checks before shipments depart.
Manage carriers and freight costs, audit freight invoices, and keep Customer Service informed about issues.
Investigate shipping and receiving errors, determine root causes, and implement effective corrective actions.
Reduce avoidable costs such as damaged goods, mis-shipments, expedited freight, detention fees, and write-offs.
Report key metrics to leadership weekly, explain misses, and communicate plans to address them.
Lead, schedule, train, and coach shipping and receiving staff across shifts; set expectations and hold the team accountable.
Write and maintain shipping and receiving SOPs and ensure team members are trained before working independently.
Ensure shipping and receiving comply with cGMP (21 CFR Part 111), lot traceability, sanitary transportation, and OSHA safety requirements; support customer and regulatory audits.
Partner with Purchasing, Planning, Production, Quality, Customer Service, and Accounting to keep materials flowing and commitments met.
Support physical inventories, cycle counts, and off-shift or weekend operations as needed.
Perform other duties as requested by leadership.