SHIPPING AND RECEIVING CLERK
About The Position
USCS is seeking a Shipping and Receiving Clerk to support inbound and outbound product movements in its cold-chain warehouse operations. The role communicates with carriers and customers, processes shipments using a warehouse management system (WMS), coordinates drivers and dock doors, and checks shipment documentation and order accuracy before release. The position is full-time, non-exempt, works Monday through Friday from 2:00 p.m. to 10:30 p.m. with overtime, and may involve variable travel. The pay range is $22.00–$24.00 per hour, depending on experience. The clerk enters shipment information from carrier and customer paperwork, records appointment and trailer details, generates bills and other documentation, and ensures drivers have the correct paperwork and destination information. The role also identifies and reports shipment discrepancies and product concerns, helps Customer Accounts post shipments, identifies applicable extra charges, and maintains professional relationships with carriers and customers. The job involves use of warehouse equipment and computer systems, frequent communication, and work in a fast-paced environment. Physical activities may include extended standing and walking, handling objects or controls, and occasional lifting. Additional hours may be requested by management.
Requirements
- High school diploma, GED, or equivalent.
- Customer-service orientation.
- Familiarity with and ability to interpret packing slips.
- Ability to use a WMS to process and track the flow of goods entering and leaving the warehouse.
- Attention to detail and strong arithmetic and reading skills.
- Effective communication, vision, and hearing for safety and productivity.
- Ability to follow verbal and written instructions and company policies.
- Ability to work independently, take initiative, and coordinate with others.
- Ability to thrive in a fast-paced environment, manage stress, and meet productivity guidelines.
- Ability to operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
- Ability to engage in frequent personal interaction and communication.
- Ability to stand and walk for extended periods and use hands to handle objects, tools, or controls; occasional lifting may be needed.
- Ability to operate a registered motor vehicle if it is part of daily tasks.
Responsibilities
- Communicate with carriers and other contacts about inbound and outbound product movements.
- Understand how to enter product into the WMS, how it is stored, and how it is shipped from the facility.
- Engage with drivers, verify their identification, assign dock doors, and check drivers in and out.
- Use knowledge of product locations in the warehouse to assign dock doors effectively.
- Communicate issues to warehouse personnel so they can plan accordingly.
- Enter data accurately from carrier and customer paperwork to process inbound shipments.
- Generate bill documentation, ensure carriers review the paperwork, and confirm drivers have the correct paperwork and destination for each load.
- Report overages, shortages, defective materials, or questionable conditions to the department supervisor as required by the customer, and note them on carrier or customer documentation.
- Record appointment information, including driver paperwork, seal, and trailer number.
- Act as the final checkpoint for order completion and accuracy before releasing drivers.
- Identify extra charges for pallets, overtime, labor, and other items, and collect applicable charges from drivers.
- Assist Customer Accounts with posting inbound and outbound shipments.
- Maintain professional relationships with carriers and customers.
- Maintain a professional demeanor in appearance and communications.
- Participate in staff and customer meetings as required.
- Take initiative to prevent product, process, and quality-system non-conformities; identify and report issues; propose and implement solutions through appropriate channels; and ensure solutions are effectively implemented.
- Follow posted security procedures and participate in safety and educational training programs.
Benefits
- 401(k) after one year for eligible full-time employees not under contract.
- Educational assistance after one year for eligible full-time employees not under contract.
- Blue Cross Blue Shield coverage available after 30 days of service, if elected.
- Company life insurance.
- A variety of additional benefits and perks.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
