shift supervisor - Store# 65011, Morgantown, University Ave

Starbucks Coffee Company•Morgantown, WV
•$19 - $22

About The Position

As a Shift Supervisor, you lead with craft and care to help make the coffeehouse a warm, welcoming place for the community. The role involves preparing and coaching the preparation of beverages and food to standard recipes or customer specifications, supporting store operations, and directing and coordinating other employees. Starbucks describes the position as an opportunity to grow through developmental experiences.

Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available for flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
  • Meet store operating policies and standards, including those for quality beverages and food products, cash handling, and store safety and security.
  • Have at least six months of experience in a role involving constant customer interaction and fulfilling customer requests.
  • Have at least six months of experience delegating tasks to employees and/or coordinating the tasks of two or more employees.
  • Be able to direct the work of others.
  • Learn quickly.
  • Have effective oral communication skills.
  • Have knowledge of the retail environment.
  • Have strong interpersonal skills.
  • Be able to work as part of a team.
  • Be able to build relationships.

Responsibilities

  • Direct the work of other employees and delegate or coordinate tasks.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications.
  • Meet store operating policies and standards for product quality, cash handling, and store safety and security.
  • Provide customer service and fulfill customer requests.

Benefits

  • Medical, dental, and vision insurance
  • Basic and supplemental life insurance and other voluntary insurance benefits
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Additional pay for working on observed holidays
  • Eligible participation in a 401(k) retirement plan with employer match
  • Discounted company stock program
  • Starbucks equity program (Bean Stock)
  • Quarterly bonus opportunity
  • Incentivized emergency savings and financial well-being tools
  • Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program
  • Student loan management resources and other educational opportunities
  • Backup care
  • DACA reimbursement
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