Shift Supervisor - 116 University

Joe & the Juice / United States•New York, NY

10d

About The Position

As a Shift Supervisor at Joe & The Juice, you help keep the store running smoothly and maintain a positive, high-energy environment. You lead shifts by supporting operations, delegating tasks, and helping the team deliver strong guest experiences and meet store standards. You also support the store management team and help Juicers develop their skills.

Requirements

1–2 years of experience in a similar supervisory or team lead role.
Strong organizational and communication skills.
Ability to stay calm and lead under pressure.
Passion for people, service, and personal growth.
A proactive, hands-on approach with a team-first mindset.

Responsibilities

Ensure the Daily Concept Workflow (DCWF) is followed by observing store traffic, assigning tasks, and providing feedback.
Supervise and delegate daily checklists through the task-monitoring system; maintain a clean, safe store that meets Pink Standards, and report and document issues promptly and honestly.
Support new Juicers through the Knowledge – Training – Practice – Validation training approach.
Lead by example to create warm guest interactions and handle in-store feedback professionally with a guest-first approach.
Monitor commercial targets, manage deliveries, report accurately, and guide the team in supporting store sales performance.