Vans: Supervisor - University Park

Vans•Mishawaka, IN

4d•$18 - $23

About The Position

The Supervisor supports the store’s leadership team and helps deliver a high-quality customer experience. Working in partnership with the Store Manager and Assistant Store Manager, the Supervisor leads by example, coaches and develops associates, supports store profitability, and helps maintain operational excellence across customer engagement, merchandising, and store standards. The role also contributes to an inclusive team culture and the overall success of the store. This position is suited to someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about exceptional service. The role requires at least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment. A high school diploma or equivalent is preferred, while hands-on experience and demonstrated achievements are valued.

Requirements

At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
Proven ability to drive results through store teams and exceed sales and profit goals.
Skill in coaching, motivating, and building high-performing, diverse teams.
Strong verbal and written communication skills, with the ability to influence across all levels.
Solution-oriented and flexible in a fast-paced, dynamic retail environment.
Ability to work independently, manage shifting priorities, and meet business expectations.
Comfort using word processing, spreadsheets, and retail software tools.
Ability to stand and move throughout the store for extended periods and perform tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Deliver personalized customer engagement through genuine interactions.
Support the team in achieving and exceeding sales goals by monitoring progress against key performance indicators and achieving individual goals.
Model effective selling behaviors and encourage a consumer-centric mindset.
Coach and develop associates to provide strong customer engagement and meet productivity goals.
Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
Support stockroom operations by organizing inventory, processing shipments, and ensuring products flow to the sales floor on time.
Assist with training and onboarding new team members and provide ongoing feedback and support.
Maintain visual merchandising standards and ensure product replenishment follows brand directives.
Support inventory integrity through proper shipping, receiving, and loss prevention practices.
Participate in local initiatives and events to promote community engagement.
Uphold company policies, safety standards, and operational procedures.
Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.