Shift Supervisor - Dania Pointe

Joe & the Juice•Dania Beach, FL

3d•Onsite

About The Position

The Shift Supervisor helps keep the store operating smoothly by leading the shift, delegating tasks, supporting the team, and maintaining a high-energy atmosphere and strong guest experience. The role supports the store management team and helps Juicers develop and perform to company standards. Responsibilities include monitoring store traffic and following the Daily Concept Workflow, supervising cleanliness and safety checklists, training new Juicers, handling guest feedback professionally, monitoring commercial targets, managing deliveries, and accurately reporting store performance.

Requirements

1–2 years of experience in a similar supervisory or team lead role.
Strong organizational and communication skills.
Ability to stay calm and lead under pressure.
Passion for people, service, and personal growth.
Proactive, hands-on approach with a team-first mindset.
Ability to stand for long periods, lift 10–20 lbs, perform bending, stooping, crouching, and squatting, safely handle sharp objects, and work near and operate a hot grill.

Responsibilities

Ensure the Daily Concept Workflow is followed by observing store traffic, assigning tasks, and providing feedback.
Supervise and delegate daily checklists using the task-monitoring system; maintain cleanliness, safety, and Pink Standards, and report and document issues.
Support new Juicers through the Knowledge–Training–Practice–Validation training approach.
Lead by example in creating warm, memorable guest interactions and handle in-store feedback professionally.
Monitor commercial targets, manage deliveries, report accurately, and guide the team in supporting store sales performance.