shift supervisor - Store# 61317, EAST CUMBERLAND & SIMPSON, EXT 73

Starbucks Coffee Company•Dunn, NC

7d•$19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You will help create meaningful customer moments and support the preparation of coffee, beverages, and food. The role includes directing and coordinating coworkers’ work while maintaining store operating policies and standards.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
Have at least six months of experience in a position requiring constant interaction with customers and fulfillment of their requests.
Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Direct and delegate the work of other employees and coordinate the tasks of two or more employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service and fulfill customer requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accrued after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.