Shift Supervisor-Youth Care Specialist

SJRC Texas•San Antonio, TX

5d•Onsite

About The Position

The Shift Supervisor works alongside Youth Care Specialists during scheduled hours and is responsible for maintaining program expectations during the shift. The role provides direct care and supervision for youth within a therapeutic, trauma-informed framework, and supports coordination and continuity of the program across the campus. The position is based onsite in Bulverde, Texas, and is scheduled Sunday through Wednesday, 10 a.m. to 8 p.m. The Shift Supervisor supports youth development through emotional support, positive role modeling, problem-solving, crisis intervention, and educational and recreational activities. The role also involves maintaining records and shift documentation, communicating with internal and external agencies, coordinating with case managers, supporting youth transportation, and following facility policies and Texas DFPS GRO minimum standards. The position reports to the Staff Supervisor.

Requirements

At least two years of experience in a Direct Care Staff role or equivalent.
High school diploma or equivalent, such as a GED recognized by an eligible educational entity or documentation verifying high school equivalency through home schooling; a copy of the degree or proof of degree must be provided.
Valid Texas driver’s license, appropriate insurance, and a reliable car.
Flexibility and willingness to work a wide range of hours, including days, evenings, weekends, and holidays.
Ability to pass reference verification to determine fitness to safely care for youth.
Ability to attend all required trainings.
Physical, mental, and emotional ability to perform assigned tasks, with the skills necessary to do so.
Commitment to at least two years of service and provision of at least 30 days’ notice for termination of employment once hired.
At least 21 years of age, as required by licensing standards.
Ability to stoop, kneel, bend, reach, walk, and walk briskly to interact with and monitor children.
Stamina to work long days and drive long distances.
Ability to lift up to 60 pounds.
Ability to communicate verbally and in writing.
Ability to remain calm and adapt in fast-paced, emotionally demanding environments involving children with moderate to severe emotional and psychological needs.
Ability to use proper body mechanics and appropriate techniques when lifting or moving children or objects, including when SAMA containment techniques are required.

Nice To Haves

College degree or college credit is preferred.

Responsibilities

Supervise Youth Care Specialists while in ratio and provide direct care to youth using a therapeutic, trauma-informed framework.
Collaborate with the Program Coordinator and other Shift Supervisors to prepare weekly staff schedules, subject to approval from the LCCA/Program Director.
Collaborate with Youth Care Specialists and the wider team, including scheduling regular meetings to coordinate children’s needs and campus activities.
Complete assigned logs, documents, and reports for the cabin or unit where assigned.
Communicate with coworkers, medical personnel, and others involved in meeting children’s needs.
Provide emotional support using trauma-informed techniques, praise, positive feedback, affection, and empathy to build youth confidence and respect.
Use rational problem-solving to teach critical-thinking skills, assist with behavioral problems, counsel youth through personal issues, and provide crisis intervention.
Plan, participate in, and provide educational and entertaining individual and group activities.
Model positive parenting, family, and individual relationship skills for clients, parents, legal guardians, and caretakers.
Maintain contact and records with internal and external agencies to obtain or provide information about youth behavior, strategies, and progress.
Document and track youth progress in shift notes during shift exchange, report incidents and behaviors, and collaborate with case managers on documenting youth medical needs and appointments within the required time frame.
Teach and model positive values and ethical behavior, and encourage participation in regular spiritual activities.
Encourage spiritual growth through individual and group daily devotions, without forcing participation and while respecting each youth’s faith.
Assist with supervising activities assigned to direct care support staff to aid youth development and success.
Participate in the facility’s daily operating schedule and assist with youth transportation needs.
Follow all policies and procedures, facility guidelines, and DFPS GRO minimum standards.
Report suspected abuse or neglect to the Administrator on duty and immediately report the information to DFPS through txabusehotline.org.
Immediately inform the LCCA/Program Director of emergencies or unusual developments.
Complete duties assigned by the immediate supervisor and perform other related duties as required.