SHIFT SUPERVISOR-YOUTH CARE SPECIALIST

SJRC Texas Inc•New Braunfels, TX
•Onsite

About The Position

The Shift Supervisor works in ratio alongside Youth Care Specialists during scheduled hours and is responsible for maintaining program expectations during the shift. The role supervises Youth Care Specialists while providing direct care to youth through a therapeutic, trauma-informed framework. The Shift Supervisor coordinates with program leadership and the wider team to support continuity of care, youth development, and campus operations.

Requirements

  • At least two years of experience in a direct-care staff role or equivalent.
  • High school diploma or equivalent, such as a qualifying GED or documentation verifying homeschool high school equivalency; provide a copy or other proof.
  • Valid Texas driver’s license, appropriate insurance, and a reliable car.
  • Flexibility and willingness to work a wide range of hours, including days, evenings, weekends, and holidays.
  • Ability to pass reference verification to determine fitness to safely care for youth.
  • Ability to attend all required trainings.
  • Physical, mental, and emotional capability to perform assigned tasks, with the necessary skills to do so.
  • Commitment to at least two years of service and provision of at least 30 days’ notice of termination after hiring.
  • At least 21 years of age, as required by licensing standards.

Nice To Haves

  • College degree or college credit.

Responsibilities

  • Supervise Youth Care Specialists while in ratio and provide direct care to youth using a therapeutic and trauma-informed framework.
  • Collaborate with the Program Coordinator and other Shift Supervisors to create weekly staff schedules, subject to approval by the LCCA/Program Director.
  • Collaborate with the team and schedule regular meetings to coordinate children’s needs and campus activities.
  • Complete assigned logs, documents, and reports for the cabin where assigned.
  • Communicate with coworkers, medical personnel, and other people involved in caring for children.
  • Provide emotional support using trauma-informed techniques, praise, positive feedback, affection, and empathy to build youth confidence and respect.
  • Use rational problem-solving to teach critical thinking, help address behavioral problems, counsel youth through personal issues, and provide crisis intervention.
  • Plan, participate in, and provide opportunities for educational and entertaining individual and group activities.
  • Model positive parenting, family, and individual relationship skills for clients, parents, legal guardians, and caretakers.
  • Maintain contact and records with internal and external agencies regarding youth behavior, strategies, and progress.
  • Document and track youth progress in shift notes during shift exchange, report incidents and behaviors, and collaborate with case managers to document medical needs and appointments within the required timeframe.
  • Teach and model positive values and ethical behavior, and encourage participation in spiritual activities and daily devotions while respecting each youth’s faith and never forcing participation.
  • Assist with supervising direct-care support staff activities that support youth development and success.
  • Participate in the facility’s daily operating schedule and assist with youth transportation.
  • Follow policies, procedures, facility guidelines, and DFPS GRO minimum standards.
  • Report suspected abuse or neglect to the Administrator on duty and immediately report the information to DFPS.
  • Immediately inform the LCCA/Program Director of emergencies or unusual developments.
  • Complete duties assigned by the immediate supervisor and perform other related duties as required.
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