SHIFT SUPERVISOR-YOUTH CARE SPECIALIST (OVN)

SJRC Texas Inc•New Braunfels, TX
•Onsite

About The Position

The Shift Supervisor works in ratio alongside Youth Care Specialists and is responsible for maintaining program expectations during the shift. The role combines direct, trauma-informed care for youth with staff supervision, scheduling collaboration, documentation, coordination with internal and external agencies, and support for daily facility operations. The position works Wednesday through Saturday, 8 p.m. to 6 a.m., at the onsite location in Bulverde, Texas. The Shift Supervisor reports to the Staff Supervisor and does not supervise a separate designated supervisory group.

Requirements

  • At least two years of experience in a Direct Care Staff role or equivalent.
  • High school diploma or equivalent, such as a qualifying GED or other recognized high school equivalency documentation; must provide proof of degree.
  • Valid Texas driver’s license, appropriate insurance, and a reliable car.
  • Flexibility and willingness to work a wide range of hours, including days, evenings, weekends, and holidays.
  • Ability to pass the reference verification procedure to determine fitness to safely care for youth.
  • Ability to attend all required trainings.
  • Must be physically, mentally, and emotionally capable of performing assigned tasks and have the necessary skills.
  • Commitment to at least two years of service and agreement to provide at least 30 days’ notice when terminating employment after hire.
  • At least 21 years of age, as required by licensing standards.
  • Ability to stoop, kneel, bend, reach, walk, and walk briskly to interact with and monitor children.
  • Stamina to work long days and drive long distances.
  • Ability to lift up to 60 pounds.
  • Ability to communicate verbally and in writing.
  • Ability to remain calm and adapt to fast-paced, emotionally demanding environments involving children with moderate to severe emotional and psychological needs.

Nice To Haves

  • College degree or college credit.

Responsibilities

  • Supervise Youth Care Specialists while working in ratio and providing direct care through a therapeutic, trauma-informed framework.
  • Collaborate with the Program Coordinator and other Shift Supervisors on the weekly staff schedule, subject to approval by the LCCA/Program Director.
  • Collaborate with Youth Care Specialists and the wider team, including through regular meetings, to coordinate children’s needs and campus activities.
  • Complete assigned cabin logs, documents, and reports.
  • Communicate with coworkers, medical personnel, and others as needed to meet children’s needs.
  • Provide emotional support using trauma-informed techniques, praise, positive feedback, affection, and empathy.
  • Use rational problem-solving to teach critical thinking, address behavioral problems, counsel youth through personal issues, and provide crisis intervention.
  • Plan, participate in, and provide educational and entertaining individual and group activities.
  • Model positive parenting, family, and individual relationship skills for clients, parents, legal guardians, and caretakers.
  • Maintain contact and records with internal and external agencies regarding youth behavior, strategies, and progress.
  • Document and track youth progress in shift notes during shift exchange; report incidents and behaviors; and coordinate with case managers to document youth medical needs and appointments within required timeframes.
  • Teach and model positive values and ethical behavior, and encourage participation in spiritual activities and daily devotions without forcing participation and while respecting each individual’s faith.
  • Assist with supervising activities assigned to direct care support staff to support youth development and success.
  • Participate in the facility’s daily operating schedule and assist with youth transportation needs.
  • Follow policies, procedures, facility guidelines, and DFPS GRO minimum standards.
  • Report suspected abuse or neglect to the Administrator on duty and immediately report it to DFPS through txabusehotline.org.
  • Immediately inform the LCCA/Program Director of emergencies or unusual developments.
  • Complete duties assigned by the immediate supervisor and other related duties as required.
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