Shift Supervisor-Youth Care Specialist (Ovn)

SJRC Texas•San Antonio, TX

5d•Onsite

About The Position

The Shift Supervisor works in ratio alongside Youth Care Specialists, providing direct care to youth and ensuring program expectations are upheld during the shift. The role uses a therapeutic, trauma-informed framework and works collaboratively with the Program Coordinator, other Shift Supervisors, case managers, and the wider campus team to coordinate staffing and meet the needs of the children. The position also maintains required records, supports youth development and well-being, and follows facility policies and applicable DFPS GRO minimum standards. The role is based on site in Bulverde, Texas, with a Wednesday through Saturday, 8 p.m. to 6 a.m. schedule. The Shift Supervisor is supervised by the Staff Supervisor and has no direct supervisory reports listed.

Requirements

At least two years of experience in a Direct Care Staff role or equivalent.
High school diploma or equivalent, including qualifying GED or high school equivalency documentation; a copy of the degree or proof of degree must be provided.
Valid Texas driver’s license, appropriate insurance, and a reliable car.
Flexibility and willingness to work a wide range of hours, including days, evenings, weekends, and holidays.
Ability to pass reference verification to determine fitness to safely care for youth.
Ability to attend all required trainings.
Physical, mental, and emotional capability to perform assigned tasks and the necessary skills to do so.
Commitment of at least two years of service and provision of at least 30 days’ notice for termination of employment once hired.
At least 21 years of age, per licensing standards.
Ability to communicate verbally and in writing.
Physical ability to stoop, kneel, bend, reach, walk, and walk briskly to interact with and monitor children; stamina to work long days and drive long distances; and ability to lift up to 60 pounds.
Ability to remain calm and adapt to fast-paced, emotional environments involving children with moderate to severe emotional and psychological needs.

Nice To Haves

College degree or college credit is preferred.

Responsibilities

Supervise Youth Care Specialists while in ratio and provide direct care to youth using a therapeutic, trauma-informed framework.
Collaborate with the Program Coordinator and other Shift Supervisors to create the weekly staff schedule, subject to approval from the LCCA/Program Director.
Collaborate with the team and schedule regular meetings to coordinate children’s needs and campus activities.
Complete assigned logs, documents, and reports for the cabin in which they are working.
Communicate with coworkers, medical personnel, and others involved in meeting children’s needs.
Provide emotional support using trauma-informed techniques, praise, positive feedback, affection, and empathy.
Use rational problem-solving to teach critical thinking, help address behavioral problems, counsel youth through personal issues, and provide crisis intervention.
Plan, participate in, and provide educational and entertaining individual and group activities.
Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers.
Maintain contact and records with internal and external agencies to obtain or provide information about youth behavior, strategies, and progress.
Document and track youth progress in shift notes during shift exchange, report incidents and behaviors, and collaborate with case managers on documenting medical needs and appointments within the prescribed timeframe.
Teach and model positive values and ethical behaviors and encourage participation in regular spiritual activities, including daily individual and group devotions, without forcing participation and while respecting each youth’s faith.
Assist with supervising activities assigned to direct-care support staff to aid youth development and success.
Participate in the facility’s daily operating schedule and assist with youth transportation needs.
Follow policies, procedures, facility guidelines, and DFPS GRO minimum standards.
Report suspected abuse or neglect to the Administrator on duty and immediately report the information to DFPS through txabusehotline.org.
Immediately inform the LCCA/Program Director of emergencies or unusual developments.
Complete duties assigned by the immediate supervisor and perform other related duties as required.