shift supervisor - Store# 78985, LOOP 303 & GREENWAY

Starbucks Coffee Company • Surprise, AZ

5d • $19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You will help create meaningful customer connections and support the preparation of beverages and food to Starbucks standards, while directing and coordinating work during your shift.

Requirements

• At least six months of experience in a position requiring constant interaction with and fulfillment of customer requests.
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Meet store operating policies and standards, with or without reasonable accommodations.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.
• Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.

Responsibilities

• Direct the work of others and delegate or coordinate tasks among employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications.
• Follow store operating policies and standards for product quality, cash handling, and store safety and security.
• Provide customer service and help create a welcoming coffeehouse environment.

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Sick time
• Additional pay for working on one of eight observed holidays
• 401(k) retirement plan with employer match for eligible partners
• Discounted company stock program
• Starbucks equity program (Bean Stock)
• Quarterly bonus opportunity
• Incentivized emergency savings and financial well-being tools
• Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
• Student loan management resources and other educational opportunities
• Backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed