shift supervisor - Store# 87286, JACKSON, E. MAIN STREET

Starbucks Coffee Company•Jackson, OH
•$19 - $22•Onsite

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a welcoming space for the community. You help create meaningful customer moments and support a warm, welcoming environment. The role includes directing and coordinating other employees, preparing and coaching the preparation of food and beverages to standard recipes or customer specifications, and meeting store operating policies and standards.

Requirements

  • At least six months of experience in a position involving constant customer interaction and fulfilling customer requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Availability to work flexible hours, potentially including early mornings, evenings, weekends, nights, and holidays.
  • Ability to direct the work of others, learn quickly, communicate effectively orally, and work as part of a team.
  • Knowledge of the retail environment and strong interpersonal and relationship-building skills.

Responsibilities

  • Direct and coordinate the work of other employees.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications, including changes to temperature, ingredient quantities, or ingredient substitutions.
  • Meet store operating policies and standards for quality beverages and food products, cash handling, and store safety and security.
  • Provide customer service and help make the coffeehouse welcoming to the community.

Benefits

  • Medical, dental, and vision insurance
  • Basic and supplemental life insurance and other voluntary insurance benefits
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Additional pay for working on one of eight observed holidays
  • 401(k) retirement plan with employer match for eligible partners
  • Discounted company stock program
  • Starbucks equity program (Bean Stock)
  • Quarterly bonus opportunity
  • Incentivized emergency savings and financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
  • Student loan management resources and access to other educational opportunities
  • Backup care
  • DACA reimbursement
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