shift supervisor - Store# 58883, DEWITT, ERIE BOULEVARD

Starbucks Coffee Company•Syracuse, NY

8d•$21 - $24

About The Position

As a Shift Supervisor at Starbucks, you will help create a warm and welcoming coffeehouse where coffee fosters connection and meaningful moments. You will lead with craft and heart, direct and coordinate the work of other employees, and help ensure customers receive quality service and products. The role includes preparing and coaching the preparation of food and beverages according to standard recipes or customer-customized requests, while meeting store operating, cash-handling, safety, and security standards.

Requirements

At least six months of experience in a position requiring constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodation.

Responsibilities

Direct and coordinate the work of other employees.
Prepare and coach the preparation of food and beverages to standard recipes or customized customer requests.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Interact with customers and fulfill their requests.
Maintain regular and consistent attendance and punctuality.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accrued after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.