shift supervisor - Store# 05492, OAK BROOK SHOPPING CENTER

Starbucks Coffee Company•Thousand Oaks, CA

43d•$26 - $29

About The Position

As a Shift Supervisor, you lead with craft and heart to help make the coffeehouse a welcoming space for the community. You prepare and coach the preparation of food and beverages to standard recipes or customize them to customer requests. You help meet store operating policies and standards, including quality, cash handling, and safety and security requirements. The role also involves directing and coordinating the work of other employees.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Have at least six months of experience in a position involving constant interaction with and fulfillment of customer requests.
Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Prepare and coach the preparation of food and beverages to standard recipes or customized to customer requests, including recipe changes such as temperature, ingredient quantities, or substitutions.
Direct the work of other employees and delegate or coordinate tasks.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service and fulfill customer requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation that accrues after an introductory period, up to 40 hours annually (64 hours in California).
Sick time, accrued according to work location.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.