Shift Supervisor - Residential Team 1

THE ARC OF THE OZARKS • Springfield, MO

2d • Onsite

About The Position

The Shift Supervisor in Residential Services is a semi-professional position that will work on a team in the management and supervision of individuals served in a residential program with developmental disabilities. An employee in this position will constantly act in a manner that will keep inclusion, quality of life, and self-determination as the primary goals for each person they support. An employee in this class provides support and training to assigned individuals served in dressing, bathing, personal hygiene, house cleaning, laundry, and other activities of daily living. Additional responsibilities include assisting with the purchasing of groceries, training in meal planning and food preparation, administering medications, and assisting in the management of personal funds. In the absence of the Program Supervisor and Team Manager, the Shift Supervisor functions as a supervisor for an assigned team in implementing and coordinating all activities within the home in the provision of active habilitation programming including, but not limited to, improving client self help skills, economic self sufficiency, socialization, leisure skills, mobility, communication, etc. Work involves overall responsibility for the health and well-being of individuals served, insuring staff coverage, reporting and recording observations, circulating and implementing directives, and for maintaining necessary records and reports. Supervision is received from a Team Manager and Program Supervisor or other professional staff member; however, the employee is expected to exercise independent judgment and initiative within the limit of established policies and procedures.

Requirements

• Diploma from an accredited high school or equivalent.
• Six months experience providing direct care, treatment, and habilitation in the human service field.
• Ability to exercise good judgment and discretion.
• Ability to work with and respect persons with intellectual disabilities and developmental disabilities.
• Ability to work varied and flexible hours, to accept and adapt to changes in assignments, methods, policies, etc.
• Knowledge of basic non-professional techniques used in assisting in the care, treatment and habilitative programming for individuals with intellectual disabilities and developmental disabilities.
• Knowledge of elementary behavior support techniques.
• Knowledge of the principles of management and supervision of personnel.
• Ability to supervise, review and evaluate the work of assigned personnel.
• Ability to implement and supervise individual and group habilitation programs designed to improve each individual served’ s self-help skills, economic self-sufficiency, socialization, leisure skills, mobility, communication and personal health.
• Ability to accurately report, record observations, and supervise these activities.
• Ability to communicate effectively in oral and written form.
• Ability to stand, stoop, lift up to 50 lbs., and pull and push items.
• Ability to maintain a record of punctuality and attendance.
• Ability to be organized and efficient to complete all listed duties in a timely manner.
• The Shift Supervisor will also need to follow the chain of command and be able to ask for help when needed.
• A licensed and insured driver, with ability to obtain a Missouri Class E driver license

Nice To Haves

• Experience providing direct care, treatment, and habilitation to individuals who have intellectual disabilities, developmental disabilities, and/or behavior disorders is preferred.
• Six months’ experience providing direct assistance in the care, treatment and habilitation in the human service field preferred.
• Experience in the providing assistance in the care, treatment and habilitation to individuals who have developmental disabilities is preferred.

Responsibilities

• Assures the safety and well-being of individuals served by the Arc and the rights of individuals served by the Arc.
• Checks to see if the home is safe and clean according to Arc standards of care and teaches individuals how to maintain their home.
• Assists the Program Supervisor and Team Manager in supervising the application of basic health care for individuals served; administers medications to individuals served in accordance with agency policies and procedures and after certification by Missouri Department of Mental Health and Arc officials.
• Assists with physicians' appointments as assigned; assuring that documentation is correct.
• Assists the Program Supervisor in maintaining an inventory of supplies and re-stocking supplies.
• In the absence of the Program Supervisor supervises direct support staff and evaluates performance in accordance with established agency policy.
• Creates a pleasant work place for individuals served and staff.
• Will also create solutions for crisis situations according to Arc policy and crisis prevention and intervention training.
• Circulates and implements directives of the Program Supervisor and maintains necessary records and reports.
• Assists the Program Supervisor with staff training and scheduling
• Assists the Program Supervisor in supervising the application of basic health care for individuals served; administers medications to individuals served in accordance with agency policies and procedures and after certification by Missouri Department of Mental Health and Arc officials.
• Assists with physicians' appointments as assigned; assuring that documentation is correct.
• Reports rule infractions, complaints from individual’s served/parents/ guardians/employees, and related incidents to Program Supervisor or Team Manager.
• Provides support to persons served in dressing, bathing, personal hygiene, house cleaning, laundry, transfers, lifts, positioning/repositioning, other activities of daily living, and encouraging community outings.
• Assists the individuals in participating in varied meaningful social, vocational and leisure activities in the community of their choosing.
• Assists with oversight of monitored inventory of supplies and groceries and completes the purchasing of groceries and supplies as requested by the Program Supervisor
• Provides assistance and planning to individuals served in becoming as mobile in their community environment as possible.
• Assists the individuals requiring supports in participating in varied meaningful vocational, domestic, and leisure activities in the community of their choosing.
• Assists in providing basic health care for persons served; takes temperature, pulse, blood pressure, respiration, and applies simple dressings when necessary.
• Administers oral, rectal, vaginal, optic, ophthalmic, nasal, and topical medications, after certification by The Arc of the Ozarks and Missouri State officials.
• Observes, reports and records changes in the physical condition, behavioral response, and emotional status of each individual served and progress on outcomes listed in the personal plan.
• Prepares and/or supervises the preparation of necessary records and reports.
• Acts as a direct support staff and demonstrates direct support activities to staff through practical instruction, participates in the continued in-service training and schedules staff meetings.
• Implements outcomes and strategies of individual personal plans under the supervision of the Team Manager and Program Supervisor; provides supports as identified in the personal plans; contributes observations to the individual’s team; attends review meetings when assigned.
• Assists the Program Supervisor in maintaining an inventory of grocery, food, and medical supplies and completes grocery shopping for the home as needed.
• Takes appropriate action in case of fire and/or disaster.
• Encourages the development and maintenance of a safe environment for individuals served in a home setting including developing plans for evacuation assistance in case of emergency, using the on-call pager; and training in securing emergency services, police, fire, ambulance, etc.
• Completes medical/injury incident and behavioral reports when necessary. These reports will be completed and turned in by the end of the working day the incident occurred.
• The SOAR Shift Supervisor will need to make sure that the reports are filled out for all medical/injury and behavioral incidents.
• Completes or supervises all monthly filing; monthly summary sheets, MARs, nurse consultations, accident/injury/incident reports, etc.
• Completes or supervises all monthly filing; monthly summary sheets, Monthly Budgets, General Event Reports, Discharges, Annual Paperwork, Intake Paperwork.

Benefits

• Mileage reimbursement for use of personal vehicle for client activities.
• Potential for annual wage increases based on performance.
• Excellent opportunities for growth and promotion within the organization.
• Setup for success with paid initial and ongoing training certifications (CPR/ First Aid, MANDT verbal and physical de-escalation, Paraclete, Level One Med Aide, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED