Shift Supervisor - Residential Team 1

The Arc Of The Ozarks • Springfield, MO

12h • Onsite

About The Position

This position is for our Residential team. The schedule is Sunday–Thursday, 7:00 a.m.–3:00 p.m. The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives! If you have directly relevant experience, ask about our experience pay options! The Shift Supervisor in Residential Services is a position that will work on a team in the management and supervision of individuals served in a residential program with developmental disabilities. An employee in this position will constantly act in a manner that will keep inclusion, quality of life, and self-determination as the primary goals for each person they support. This job doesn’t feel like just a job. It feels like spending time with people you care about, helping them move toward the life they want for themselves. It feels like making a difference every single shift and going home at the end of the day knowing you have made someone’s life better. You will be a leader within your ISL and set the example for the Direct Support Professionals that you work with. You’ll also get to work for a company that cares about your goals. The Arc of the Ozarks strives to help you develop as an individual through paid trainings, internal promotions, and the constant support of supervisors who have been in your shoes. You will have a whole team around you to work with, learn from, and grow beside. And at the heart of it, you get to know that the world is a better place because of you.

Requirements

• Diploma from an accredited high school or equivalent.
• Six months experience providing direct care, treatment, and habilitation in the human service field.
• Ability to exercise good judgment and discretion.
• Ability to work with and respect persons with intellectual disabilities and developmental disabilities.
• Ability to work varied and flexible hours, to accept and adapt to changes in assignments, methods, policies, etc.
• Knowledge of basic non-professional techniques used in assisting in the care, treatment and habilitative programming for individuals with intellectual disabilities and developmental disabilities.
• Knowledge of elementary behavior support techniques.
• Knowledge of the principles of management and supervision of personnel.
• Ability to supervise, review and evaluate the work of assigned personnel.
• Ability to implement and supervise individual and group habilitation programs designed to improve each individual served’ s self-help skills, economic self-sufficiency, socialization, leisure skills, mobility, communication and personal health.
• Ability to accurately report, record observations, and supervise these activities.
• Ability to communicate effectively in oral and written form.
• Ability to stand, stoop, lift up to 50 lbs., and pull and push items.
• Ability to maintain a record of punctuality and attendance.
• Ability to be organized and efficient to complete all listed duties in a timely manner.
• The Shift Supervisor will also need to follow the chain of command and be able to ask for help when needed.
• A licensed and insured driver, with ability to obtain a Missouri Class E driver license.

Nice To Haves

• Experience providing direct care, treatment, and habilitation to individuals who have intellectual disabilities, developmental disabilities, and/or behavior disorders is preferred.
• Six months’ experience providing direct assistance in the care, treatment and habilitation in the human service field preferred.
• Experience in the providing assistance in the care, treatment and habilitation to individuals who have developmental disabilities is preferred.
• The Shift Supervisor will be a person who is passionate about working with individuals with disabilities and increasing their independence as a valued member of the community.
• A sincere dedication to the mission and the people served by The Arc of the Ozarks is crucial.
• The Shift Supervisor should have outstanding critical thinking skills and effective communication qualities as demonstrated by success in prior experience in a human service position or leadership role.
• Must have the capacity to cultivate and maximize individual and team relationships.
• Strong interpersonal skills and the ability to build authentic relationships with clients, guardians, staff, and all internal and external stakeholders is valued.
• The Shift Supervisor must demonstrate the ability to establish rapport, effectively communicates, and cultivates a positive work culture with not only their team, but staff from other departments, guardians, individuals served, internal and external stakeholders.
• Demonstrates empathy and compassion, effective conflict resolution, exceptional communication and follow-up skills.
• The Shift Supervisor must be adaptable and able to work successfully in a fast-paced environment with a strong work ethic.
• They are able to delegate effectively and demonstrate solid time management skills.
• The Shift Supervisor should be open to feedback, possess a growth mindset, and a willingness for learning opportunities in order to better themselves and The Arc of the Ozarks.

Responsibilities

• Training and support for individuals includes: Daily life skills of: Cooking, Cleaning, Hygiene, Purchasing of groceries, Food preparation, Medication administration, Behavioral care, Community participation, Management of personal funds.
• Training and support for DSPs and the ISL includes assisting the Program Supervisor in: Helping implement personal plans (the story of the individual you’re serving including their history, goals, and achievements), Implementing and communicating directives, Maintaining necessary records and reports, Contributing to the development and maintenance of a therapeutic environment (keeping their houses happy and cozy).
• Mileage reimbursement for use of personal vehicle for client activities.
• Potential for annual wage increases based on performance.
• Setup for success with paid initial and ongoing training certifications (CPR/ First Aid, MANDT verbal and physical de-escalation, Paraclete, Level One Med Aide, etc.).
• Assures the safety and well-being of individuals served by the Arc and the rights of individuals served by the Arc.
• Checks to see if the home is safe and clean according to Arc standards of care and teaches individuals how to maintain their home.
• Assists the Program Supervisor and Team Manager in supervising the application of basic health care for individuals served; administers medications to individuals served in accordance with agency policies and procedures and after certification by Missouri Department of Mental Health and Arc officials.
• Assists with physicians' appointments as assigned; assuring that documentation is correct.
• Assists the Program Supervisor in maintaining an inventory of supplies and re-stocking supplies.
• In the absence of the Program Supervisor supervises direct support staff and evaluates performance in accordance with established agency policy.
• Creates a pleasant work place for individuals served and staff.
• Will also create solutions for crisis situations according to Arc policy and crisis prevention and intervention training.
• Circulates and implements directives of the Program Supervisor and maintains necessary records and reports.
• Assists the Program Supervisor with staff training and scheduling.
• Reports rule infractions, complaints from individual’s served/parents/ guardians/employees, and related incidents to Program Supervisor or Team Manager.
• Provides support to persons served in dressing, bathing, personal hygiene, house cleaning, laundry, transfers, lifts, positioning/repositioning, other activities of daily living, and encouraging community outings.
• Assists the individuals in participating in varied meaningful social, vocational and leisure activities in the community of their choosing.
• Assists with oversight of monitored inventory of supplies and groceries and completes the purchasing of groceries and supplies as requested by the Program Supervisor.
• Provides assistance and planning to individuals served in becoming as mobile in their community environment as possible.
• Assists the individuals requiring supports in participating in varied meaningful vocational, domestic, and leisure activities in the community of their choosing.
• Assists in providing basic health care for persons served; takes temperature, pulse, blood pressure, respiration, and applies simple dressings when necessary.
• Administers oral, rectal, vaginal, optic, ophthalmic, nasal, and topical medications, after certification by The Arc of the Ozarks and Missouri State officials.
• Observes, reports and records changes in the physical condition, behavioral response, and emotional status of each individual served and progress on outcomes listed in the personal plan.
• Prepares and/or supervises the preparation of necessary records and reports.
• Acts as a direct support staff and demonstrates direct support activities to staff through practical instruction, participates in the continued in-service training and schedules staff meetings.
• Implements outcomes and strategies of individual personal plans under the supervision of the Team Manager and Program Supervisor; provides supports as identified in the personal plans; contributes observations to the individual’s team; attends review meetings when assigned.
• Assists the Program Supervisor in maintaining an inventory of grocery, food, and medical supplies and completes grocery shopping for the home as needed.
• Takes appropriate action in case of fire and/or disaster.
• Encourages the development and maintenance of a safe environment for individuals served in a home setting including developing plans for evacuation assistance in case of emergency, using the on-call pager; and training in securing emergency services, police, fire, ambulance, etc.
• Completes medical/injury incident and behavioral reports when necessary. These reports will be completed and turned in by the end of the working day the incident occurred.
• Completes or supervises all monthly filing; monthly summary sheets, MARs, nurse consultations accident/injury/incident reports, etc.
• Completes or supervises all monthly filing; monthly summary sheets, Monthly Budgets, General Event Reports, Discharges, Annual Paperwork, Intake Paperwork.

Benefits

• Competitive pay
• Mileage reimbursement for use of personal vehicle for client activities.
• Potential for annual wage increases based on performance.
• Excellent opportunities for growth and promotion within the organization.
• Paid initial and ongoing training certifications (CPR/ First Aid, MANDT verbal and physical de-escalation, Paraclete, Level One Med Aide, etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED