SHIFT SUPERVISOR (NIGHT)

Braum's•LUBBOCK, TX

About The Position

Braum's Shift Supervisors execute the company's brand strategy and promote its vision, mission, and values to create a great customer experience and maximize sales. They recognize the importance of employees and strengthen the team's contribution toward unit goals. The role oversees shift operations across food service, the grocery market, and fountain sales, while helping ensure store policies and practices are followed. The position offers hourly compensation of $15.50–$16.00, listed as approximately $40,000–$42,000 annually, and a bi-weekly bonus program. The expected work week is 45 hours, with work days varying on a rotating three-week schedule. The position reports to the Assistant Manager.

Requirements

At least 1 year of minimum experience.
Retail experience.
High school diploma or GED.
Must be at least 21 years old.
Customer focus.
Strong work ethic and high standards of integrity.
Positive approach to training, developing, and interacting with team members.
Ability to build a successful team and an environment of trust.
Ability to adapt to customer and employee needs and store conditions.
Ability to communicate effectively with leadership team members.
Follow-up and follow-through discipline.
Ability to initiate action and achieve goals.
Organized, detail-oriented, and able to follow practices and procedures.
Must complete a criminal background check and job-fit assessment as part of onboarding.

Responsibilities

Teach, coach, and provide leadership to store crew members.
Maximize store sales through customer satisfaction and food quality.
Oversee shift operations for food service, the grocery market, and fountain sales.
Participate in monitoring inventory and supply levels, kitchen equipment, safety, and cleanliness as needed.
Share responsibility for ensuring Braum's store policies and practices are implemented and followed.