shift supervisor - Store# 05688, Hawthorne & El Segundo
About The Position
As a Shift Supervisor at Starbucks, you will help create a warm and welcoming coffeehouse where customers can connect and enjoy quality coffee. You will lead each shift with craft and care, direct and coordinate the work of other employees, and prepare and coach the preparation of food and beverages to standard recipes or customized customer requests. The role requires consistent attendance, adherence to store operating and safety standards, and availability for flexible hours that may include early mornings, evenings, weekends, nights, and holidays. Starbucks describes its partner benefits as including insurance, paid leave, retirement and stock programs, educational support, and other financial and family resources. Benefits and eligibility may vary, and the list is subject to change.
Requirements
- At least six months of experience in a position requiring constant interaction with customers and fulfillment of their requests.
- At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
- Ability to direct the work of others.
- Ability to learn quickly.
- Effective oral communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to work as part of a team.
- Ability to build relationships.
- Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
- Ability to meet store operating policies and standards, including quality, cash handling, safety, and security requirements, with or without reasonable accommodation.
- Regular and consistent attendance and punctuality, with or without reasonable accommodation.
Responsibilities
- Direct the work of other employees and delegate or coordinate tasks.
- Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
- Meet store operating policies and standards for product quality, cash handling, safety, and security.
- Provide customer service by interacting with customers and fulfilling their requests.
- Maintain regular and consistent attendance and punctuality.
Benefits
- Medical, dental, and vision insurance
- Basic and supplemental life insurance and other voluntary insurance benefits
- Short- and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation
- Sick time
- Additional pay for working on one of eight observed holidays
- Eligible participation in a 401(k) retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Quarterly bonus opportunity
- Incentivized emergency savings and financial well-being tools
- Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- Student loan management resources and other educational opportunities
- Backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
