Shift Supervisor - Unarmed

Allied Universal • Lower Swatara Township, PA

7d

About The Position

Allied Universal is hiring a Shift Supervisor - Unarmed to oversee security for a high-profile client’s facility, property, and surrounding campus during a designated shift. The role performs general security duties to protect people and property, enforce applicable policies and regulations as specified in post orders, and deter criminal activity and misconduct. The supervisor oversees shift staffing, scheduling, training, and performance, and also handles operational functions such as payroll and incident report review.

Requirements

• High school diploma or equivalent.
• Current and valid driver’s license.
• Meet at least one of the following: an associate’s degree or higher in any discipline; service in the active-duty military, military reserves, or National Guard; service in auxiliary police or police cadets; or at least one year of verifiable and successful security experience.
• At least two years of verifiable work experience demonstrating excellent customer service, poise and self-control in emergencies, ability to understand and apply written and verbal orders and compose reports, effective oral and written communication, planning and organizing, Microsoft Office proficiency, problem solving, coaching and mentoring, active listening, teamwork, situation assessment, synthesis of facts and concepts, rapid identification of critical issues, data compilation and interpretation, research and investigation, conflict mediation, goal setting, and attention to detail.
• Meet any applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

• Experience with Emergency Management Systems and FEMA Incident Command certifications, including ICO 100, 200, and 300.
• Working knowledge of EMS protocols, or Medical First Responder or Emergency Medical Technician experience.

Responsibilities

• Make emergency notifications as necessary according to site post orders.
• Direct and instruct subordinates in performing their duties.
• Cross-train officers to increase versatility and operational efficiency.
• Recommend productivity improvements and cost reductions to management.
• Recommend physical security surveys and post orders.
• Recommend positive and negative personnel actions for directly supervised employees.
• Oversee staffing, scheduling, and on-site training for security officers assigned to the shift.
• Ensure contract-required training and screening requirements are met for security personnel.
• Maintain overtime at a minimum or at a level predefined by Allied Universal.
• Inspect security personnel and their performance to ensure service quality and contract compliance.
• Perform operational and related duties, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED